Account Manager, Gaming (Freelance)

UNFOLD Agency•Culver City, CA

2d•Remote

About The Position

UNFOLD is seeking an experienced Account Manager to join its Gaming team. This role will focus on leading day-to-day client management and project oversight for gaming campaigns and creative initiatives. The ideal candidate will have a strong understanding of client services, campaign execution, and cross-functional collaboration, ensuring clear communication, project momentum, and alignment with client goals. A proven track record in agency account management, particularly with gaming clients or campaigns, is essential. The role involves translating client needs into actionable steps, collaborating with creative, strategy, and production teams, and managing fast-paced projects. Key responsibilities include managing timelines, coordinating internal teams, organizing feedback, and ensuring timely, on-brief project delivery. A deep understanding of gaming culture, audiences, and platform-specific creative is crucial for success in this role.

Requirements

Bachelor’s degree or equivalent professional experience
3–5+ years of experience in account management, client services, or project management, preferably within an agency environment
Experience supporting gaming, entertainment, or digital-first brands strongly preferred
Ability to manage multiple projects and timelines simultaneously with strong attention to detail
Experience coordinating cross-functional teams and guiding projects from kickoff through delivery
Strong written and verbal communication skills with the ability to build trust with clients and internal teams
Familiarity with project management and collaboration tools such as Asana, Slack, Google Workspace, and related workflow platforms
Understanding of gaming culture, audiences, and creative best practices across digital and social platforms

Responsibilities

Build strong day-to-day relationships with gaming clients by providing clear communication, timely follow-up, and consistent support.
Lead status updates, meeting recaps, and action item tracking to keep projects aligned across stakeholders.
Translate client feedback into actionable direction for internal teams while helping manage expectations and priorities.
Manage project timelines, deliverable schedules, and approval milestones to support on-time execution.
Coordinate asset routing, feedback rounds, and internal reviews across multiple concurrent campaigns.
Monitor project progress and flag risks early to help keep work on brief, on budget, and on schedule.
Partner with creative, strategy, production, and social teams to ensure work aligns with campaign goals and client objectives.
Support internal planning by clarifying scope, deliverables, and key deadlines at kickoff and throughout execution.
Help maintain organized workflows and accurate documentation across project management and communication tools.
Identify opportunities to strengthen account performance through proactive support, process improvement, and client service excellence.
Review outgoing work for accuracy, completeness, and alignment before delivery to clients.
Contribute to a positive team environment by staying solutions-oriented, responsive, and detail-focused in a fast-paced setting.