Account Manager, Flooring

Cyncly•United States,

5d•$80,000 - $90,000•Remote

About The Position

Cyncly’s Flooring Division is experiencing exciting growth of more than 20%, and we’re expanding our dynamic Sales Account Management team to meet increasing demand. This role offers high earning potential, travel opportunities, and a chance to build a strong network within the flooring industry. As an Account Manager, you’ll serve as a trusted partner and advocate for your clients. You’ll be responsible for deepening customer relationships, driving software adoption, and growing sales across your assigned accounts. You’ll identify opportunities to introduce Cyncly’s flooring solutions and modules that help clients streamline operations and enhance profitability. Success in this role includes achieving or exceeding a monthly sales quota aligned with your territory and client base.

Requirements

Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.
Proven success in Business-to-Business (B2B) sales or account management.
Ability to travel several times per year for client visits, training, or events.
English is required for this position due to regular communication with customers and colleagues located outside Quebec and the need to review technical documentation available only in English.

Nice To Haves

Three or more years of experience with RFMS software or exposure to a flooring industry environment.

Responsibilities

Act as the primary liaison between Cyncly and Flooring clients, ensuring open communication and strong partnerships.
Proactively engage with each assigned client at least quarterly, including a minimum of two in-person (or virtual) meetings per year.
Identify and pursue upsell opportunities by introducing new Flooring software products, modules, and services that align with client needs.
Prospect and follow up on new leads within assigned accounts and territories to support individual and team growth objectives.
Record all client interactions, opportunities, and follow-up actions in Salesforce and other systems, maintaining accurate and timely documentation.
Achieve monthly and annual sales targets by strategically expanding relationships and driving revenue within the assigned territory.
Represent Cyncly at industry trade shows, events, and customer meetings as requested.
Prepare for and actively participate in scheduled sales meetings, training sessions, and team initiatives.
Maintain and share an up-to-date travel schedule and calendar as directed by management.