Account Manager - Flow Control Valves & Regulators

Puffer-Sweiven•Corpus Christi, TX

1d•Onsite

About The Position

The Account Manager - FCV Process End Users will be responsible for establishing, maintaining, and growing professional business relationships with customers in selected accounts who influence the selection of technology, products, and services for actuation-related products. This role involves prospecting, qualifying, developing, and closing new customer accounts and sales opportunities. The Account Manager will maintain a high degree of product, application, and industry knowledge, including trends, technological advancements, competitive landscape, and significant industry events. A primary focus will be on comprehensive customer support and retention, building rapport to influence customer preference and specifications for actuation products and services. The role requires collaboration within account teams to develop and implement account strategies, working with multiple departments to provide timely customer solutions. Additionally, the Account Manager will manage customer expectations regarding deliverables and timeframes, and complete monthly sales reports and other required correspondence.

Requirements

BS/BA degree required, engineering or associated technical degree preferred.
Strong knowledge of process industry applications, operations and technology, particularly focused on pressure management equipment and on/off valve actuation and controls products.
A minimum of 5 plus years proven outside sales experience in the process control industry.
3-5 years’ experience calling on Upstream, Midstream or Downstream End Users and Engineering Contractors.
Excellent demonstrated ability to interface with and influence technical decision makers.
Excellent prospecting/opportunity skills.
Strong innovation in selling and servicing techniques.
Excellent analytical and creative problem-solving skills.
Excellent effective written and excellent oral communication skills, including strong presentation skills.
Strong technical ability to evaluate potential product applications and alternatives.
Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
Strong ability to interact effectively with all levels of customer contacts and internal personnel.
Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
Strong drive and initiative, highly motivated.
Strong negotiating skills.
Strong information management skills, including personal computer use.
Exhibits strong self-management skills including a high degree of professionalism and dependability.
Must live in Corpus Christi or surrounding area

Nice To Haves

Excellent network of current industry contacts is preferred.

Responsibilities

Responsible for the establishment, maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services for actuation related products.
Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
Maintains a high degree of product and application knowledge.
Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ businesses.
Maintains comprehensive customer support with a primary base on customer retention.
Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
Completes monthly sales reports and other required correspondence in a timely and effective manner.
Manage customer expectations relative to deliverables and timeframes.