Account Manager (Facilities)

NFM & J LP•Hurst, TX

9d•Hybrid

About The Position

Best Facility Services is a leading provider of commercial janitorial and facility management solutions, proudly serving businesses across Texas since 2004. Headquartered in the Dallas–Fort Worth area, the company specializes in delivering customized cleaning and maintenance programs that go beyond standard services to create cleaner, safer, and more efficient environments. With a strong commitment to quality and client satisfaction, Best Facility Services takes a personalized, partnership-driven approach, tailoring solutions to meet each facility’s unique needs while building long-term relationships with both clients and team members. Backed by experienced teams, ongoing training, and a focus on innovation and sustainability, Best Facility Services is dedicated to providing exceptional service and helping organizations maintain high-performing, professional spaces every day.

Requirements

Must have a reliable vehicle with car insurance.
Must possess a clean driving record with a valid U.S. Driver’s License.
Must be self-motivated with a strong ability to prioritize and accomplish multiple tasks, projects, and meet deadlines.
Ability to maintain high-quality interpersonal relationships.
Some experience with and knowledge of cleaning processes and equipment.
Great verbal and written communication skills.
Excellent customer relationship skills.
Professional demeanor and behavior.
Dependable, reliable, and punctual.
Ability to work independently, with minimal supervision.
General ability with Microsoft Office Suite (Word, Excel, Outlook, etc.).

Responsibilities

Ensures that we meet or exceed our contractual obligations to our customers by providing quality janitorial services.
Leads through training, client relations, scheduling, pricing, and inventory control.
Conducts quality control visits to ensure our customer’s needs are met.
Ensures work standards are in accordance with customer requirements.
Manages chemical and equipment inventory.
Prioritizes work responsibilities to give appropriate attention to all work areas in the assigned geographical area.
Communicates regularly with customers to ensure operational continuity, track performance, and resolve any issues.
Responds quickly to any client or employee complaints, requests, and issues, documenting the issue and following up to resolution.
Manages special project work as requested.
Other tasks, as assigned