Account Manager - EPC Systems

Puffer-Sweiven•Stafford, TX

About The Position

Puffer-Sweiven, a company with over 80 years of experience in equipment and services for process control, automation, safety, and reliability, is seeking an Account Manager for EPC Systems. The company focuses on helping process-intensive facilities operate more efficiently and safely by providing quality products, technical support, and knowledgeable staff. As a local Impact Partner of Emerson, Puffer-Sweiven offers a broad range of superior solutions, including top product lines for various applications. This role involves managing business relationships, understanding customer needs, and developing strategies to maximize business opportunities within the assigned portfolio, particularly focusing on EPC (Engineering, Procurement, and Construction) clients and major capital projects.

Requirements

  • Bachelor's degree in Engineering, Business, Industrial Technology, or related discipline required.
  • Knowledge of industrial automation, process control systems, and solution-based selling methodologies.
  • Proficiency with Microsoft Office applications and CRM tools.
  • Minimum of seven (7) years of technical sales, account management, business development, or project pursuit experience within industrial automation, process control, or related industrial markets.
  • Minimum of three (3) years of experience supporting End Users, EPCs, engineering firms, or large industrial accounts.
  • Experience supporting strategic project pursuits involving EPCs, End Users, or large capital projects.
  • Experience developing and managing opportunities involving multiple stakeholders and project-based sales cycles.
  • Experience identifying, qualifying, and pursuing capital projects, expansion projects, modernization projects, or other strategic industrial opportunities.
  • Experience coordinating activities among multiple internal departments, business units, suppliers, or project teams.
  • Ability to analyze customer business objectives and develop account or pursuit strategies aligned with those objectives.
  • Valid driver's license and ability to travel as required.

Nice To Haves

  • Knowledge of EPC business models, capital project execution processes, and project development lifecycles preferred.

Responsibilities

  • Identify, establish, and maintain business relationships with management-level decision makers and other personnel who have influence in the decision-making process.
  • Maintain a thorough understanding of the customer's business, including their products and processes, markets served, key customers, industry dynamics that affect the customer's business, and events that influence profitability and growth.
  • Maintain a thorough understanding of the customer's business drivers and key objectives to support development of account strategies and project pursuit plans.
  • Maintain a thorough knowledge and understanding of all products and services included in the assigned Company and Emerson Systems portfolio.
  • Identify and maintain accurate records of the customer's organization and the political dynamics that influence decision making.
  • Develop and maintain account strategies that maximize the business relationship for the Company.
  • Identify, qualify, and develop strategic project opportunities with EPCs, engineering firms, and key accounts.
  • Develop and execute pursuit strategies for major capital projects, modernization initiatives, expansion projects, and greenfield opportunities.
  • Establish and maintain relationships with executive leadership, engineering management, project teams, operations personnel, procurement organizations, and other key project stakeholders.
  • Coordinate and lead pursuit activities involving multiple Emerson business units to maximize overall Emerson content on project opportunities.
  • Collaborate with Emerson Strategic Global Project Pursuit teams and other strategic resources to support major project pursuits and targeted growth initiatives.
  • Serve as a liaison between customers, Emerson business units, Company resources, and project pursuit teams.
  • Coordinate sales, technical, and service resources supporting assigned accounts and project opportunities.
  • Provide regular status reports to Sales and Service Management.
  • Secure new business for the products and services within the represented business unit.
  • Support business unit and sales team initiatives and events as identified by management.
  • Follow safe work procedures and Company safety policies and procedures.
  • Performs related duties as required.
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