Account Manager - Electrical
About The Position
We are seeking an Account Manager to join our team. This role involves creating and nurturing a new customer base, developing and maintaining positive customer relationships, and ensuring exceptional customer service. The Account Manager will also be responsible for understanding industry-related products, staying updated on the latest trends and technology, and building relationships with vendors. This position is part of a strong team environment and requires managing territory sales budgets and aligning accounts with proper market pricing. The role also includes entering quotations and orders accurately, attending to customer inquiries promptly, and working closely with the internal team to meet customer needs. Other duties as required.
Requirements
- Minimum grade 12 education required
- Minimum of two years’ sales experience (Counter Sales, Inside Sales or Account Manager) required
- Acceptable Driver's Abstract required
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Excellent computer skills (Microsoft Office, POS, Email)
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
Nice To Haves
- Post-Secondary courses in electrical preferred
- Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors and the public preferred
- Knowledge of the electrical industry or a background in electrical products would be considered an asset
Responsibilities
- Creating and nurturing a new customer base
- Developing and maintaining positive customer relationships
- Ensuring exceptional customer service with your account base
- Understanding industry related products, and constant training on latest trends and technology
- Building relationships and partnerships with vendors
- Being involved in a strong team environment
- Responsible for aligning each account with proper market pricing
- Enter quotations and orders into the system with accuracy
- Attending to customer inquiries in a timely manner
- Creating and managing your territory sales budgets
- Building strong connections with customers to adapt to and understand individual needs
- Working closely with our internal team to ensure customer needs are met
- Other duties as required
Benefits
- Enhanced training program
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program – Volunteer Day
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
