Account Manager - Education Partnerships

Abilene Christian University•Dallas, TX

6d•Hybrid

About The Position

Responsible for Business Development at ACU Dallas for Education products. This job is remote with travel. Imagine helping education organizations and their leaders develop, support, and retain great educators, from early childhood through K–12 and community colleges. In this role, you’ll build relationships with education leaders, listen to the challenges they are facing, and connect them with ACU programs and pathways designed to meet their workforce and professional development needs. You’ll be a trusted partner, helping organizations address some of the most significant challenges facing education today while making a meaningful impact in the lives and careers of educators, future educators, and leaders.

Requirements

Must be able to build and maintain trust within the Education community (Early Childhood through Community College) quickly.
Must be passionate about supporting teachers and education leadership within the Education Community.
Must be comfortable working in a fast-paced, start-up, strong-growth environment
Must be able to manage multiple client initiatives at varying stages
Must have strong communication skills with a passion for building customer relations
Must be results-focused with the ability to manage competing demands
Must be comfortable negotiating and creating buy-in from management at all levels
A background in early childhood, K-12, or community college educational teaching and leadership with a strong passion for developing and supporting teachers and administrators
Past experience with at least three years of educational administration at the district level.
An advanced degree in teaching, business, or educational leadership.

Nice To Haves

Experience with Salesforce or other account management platforms is preferred
Cross-industry knowledge in one or more areas: Nursing, Information Technology, Higher education, or other vertices
Must be comfortable working with spreadsheets, Salesforce, Zoom, and other organizational software

Responsibilities

Sales and Negotiation
Client Relationship Management
Product Leadership
Salesforce (CRM management)
Build and expand current educational partnership accounts by maintaining rapport, answering requests, introducing additional services, and upselling opportunities.
Proactively identify and engage key decision-makers across the education landscape, including Superintendents, Human Resources leaders, early childhood executives, community college leaders, and other education decision-makers focused on recruiting, developing, and retaining employees.
Utilize multiple tools to find and to develop outreach campaigns for potential clients/ leads via networking events, cold calling, sales presentations, and social media channels.
Meet and exceed ACU education enrollment goals by devising innovative strategies to increase awareness of ACU’s degree, certification, and professional development pathways across early childhood, K–12, and community college partners.
Collaborates with Sales Managers and other departments of ACU to drive new and further existing business partnerships
Track industry and market trends by monitoring competitor companies and gathering intel on their current and new products, pricing structures, services, sales campaigns, and discounts.
Build and strengthen relationships across the education landscape, including early childhood organizations, Education Service Centers (ESCs), Independent School Districts (ISDs), and community colleges, to increase awareness of ACU programs and pathways that support employee development, advancement, and retention.
Understand key roles and responsibilities within partner organizations and ACU to effectively serve as a liaison, connecting partners with the appropriate resources and internal teams.
Analyze client behavior and measure the impact on business outcomes to update strategies and gain new leads.
Serve as a bridge between education partners and prospective students, ensuring a seamless handoff to ACU enrollment and student success teams.
Maintain a high-level view of the customer service lifecycle to anticipate and mitigate potential roadblocks.
Support ACU’s education programs and pathways by collaborating with early childhood organizations, Education Service Centers (ESCs), Independent School Districts (ISDs), community colleges, and other education partners to ensure clear communication and alignment of ACU offerings.
Develop in-depth knowledge of ACU’s education portfolio, becoming a Subject Matter Expert on degree, certification, and professional development pathways relevant to early childhood, K–12, and community college partners.
Educate key decision-makers on ACU programs and partnership opportunities through virtual presentations, networking events, conferences, and in-person meetings.
Facilitate the development and execution of partnership agreements, including MOUs and Sales Order Forms, to support the implementation and growth of education partnerships.
Serve as a voice of the market by gathering feedback from education partners and sharing insights with ACU leadership to inform the development, refinement, and expansion of programs and partnership offerings.