Account Manager-Dedicated

A. Duie Pyle•Williamsport, MD
•Onsite

About The Position

A. Duie Pyle, a family-owned business since 1924, offers integrated transportation and distribution solutions throughout the Northeast. The Dedicated Division provides a regional truckload alternative, helping businesses achieve their supply chain goals. The Dedicated Account Manager will manage customer accounts, hire drivers, and develop full-service solutions, ensuring outstanding customer service.

Requirements

  • Previous transportation management experience in a dedicated environment preferred
  • Experience with load planning and driver management
  • Proficiency with computers, including MS Office Suite (Word, Excel, PPT, Outlook, etc.)
  • Ability to be on-call during driver work hours
  • Understanding and knowledge of DOT regulations
  • Effective communication and customer service skills with the ability to represent the Company in a positive, professional manner
  • Strong organizational skills

Nice To Haves

  • TMW and People Net knowledge
  • P+L responsibility

Responsibilities

  • Coordinating and managing scheduling for a dedicated customer
  • Being available and on call for Pyle driver and customer needs
  • Building dynamic routing using our routing software
  • Optimizing the schedule daily and or as needed
  • Holding an onsite presence at the customer’s location(s) – build and develop a strong relationship
  • Partnering with sales and customer service to schedule deliveries; working cross-functionally within Pyle to service the account and grow the business
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