Account Manager, Dealer Channel

T-Mobile•Frisco, TX

2d•$102,000 - $184,000•Onsite

About The Position

This role is essential for driving business growth and operational excellence within dealer organizations across multiple accounts in the United States. It involves developing and executing business strategies to achieve subscriber growth targets and enhance customer experience metrics. The role requires coordination between the company and dealer organizations to align on national initiatives, business operations, and marketing needs. Success is measured by meeting or exceeding performance expectations, subscriber growth, and effective management of dealer relationships. The work impacts organizational goals by ensuring dealer alignment with company strategies and delivering consistent operational performance.

Requirements

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
Business Acumen (Required)
Business Influence (Required)
Channel Management (Required)
Communication (Required)
Customer-Focused (Required)
Indirect Sales (Required)
Key Account Management (Required)
Relationship Management (Required)
Sales Management (Required)
Strategic Planning (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

4-7 years Sales and operational experience. (Preferred)
4-7 years In-depth retail experience (Preferred)

Responsibilities

Develop and implement business strategies to achieve subscriber growth and operational goals within dealer organizations
Manage account plans and lead regular engagement with dealer and field teams to support distribution and market initiatives
Ensure alignment of dealer channel strategies with national company initiatives and programs
Serve as liaison for legal matters, including contract management, dispute resolution, and fraud investigations
Also responsible for other duties/projects as assigned by business management as needed