Account Manager, Dairy

Novonesis • West Allis, WI

2d • Remote

About The Position

Novonesis is seeking an Account Manager for their Dairy Sales & Technical Service team. This role will partner with customers across North America to deliver science-based solutions for cheese and fermented dairy production. The Account Manager will be responsible for selling cultures and enzyme solutions to food manufacturing customers within an assigned Midwest territory. The work directly supports customers' success in producing high-quality dairy products such as cheese, yogurt, cottage cheese, and sour cream. This is a fully remote position, based in Wisconsin, with travel up to 60%.

Requirements

• A Bachelor’s degree in a scientific field such as food science, food technology, chemistry, or similar
• Minimum 5 years of experience in sales within the food or dairy industry
• In-depth understanding of cheese making and/or fermented milk production (e.g., Pasta Filata, hard Italian cheeses, cottage cheese, yogurt, drinkable dairy)
• Strong negotiation, follow-up, and account management skills
• A passion for the food industry and customer-focused problem solving

Nice To Haves

• Experience with consultative or solution-based selling
• Confidence working in manufacturing environments such as dairy plants
• Optimistic, relationship-driven mindset with strong collaboration skills
• Comfort engaging with both commercial and technical stakeholders across organizations

Responsibilities

• Own and execute a customer-centric sales strategy for your territory
• Meet or exceed annual sales targets while building a strong, forward-looking pipeline
• Secure and grow existing customer relationships while identifying new business opportunities
• Negotiate contracts and commercial agreements based on deep product, industry, and market knowledge
• Develop and implement account strategies aligned with customer needs and business priorities
• Provide technical support during trials, product launches, and troubleshooting in collaboration with technical service teams
• Work cross-functionally with marketing, business development, applications, innovation, and R&D to deliver consultative, solution-oriented selling

Benefits

• 401(k) with up to a 9% company contribution
• Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time
• Health, Dental, Vision & Life insurance
• Healthcare savings account option
• Employee assistance program
• Parental leave
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level