Account Manager - Construction

Werner•Waukesha, WI

1d•Hybrid

About The Position

The Account Manager serves as a high value add consultant for end customers to leverage Werner products and services while seeking win-win outcomes to achieve long term business partnerships.

Requirements

Bachelor’s degree in Marketing, Sales, Business, or related field OR 3-5 years of customer service and sales experience in lieu of a degree.
Intermediate proficiency with Microsoft Office Suite.
Must have and maintain a valid driver’s license.
Ability to travel regularly through assigned territory. Some overnight travel is required.

Nice To Haves

At least 5 years of related outside account management in a business-to-business setting is highly preferred.
Experience leveraging disciplined sales process.

Responsibilities

Manage designated book of business to achieve profitability goals relative to annual operating plan (AOP).
Conduct sales visits with existing and prospective customers.
Prospect new opportunities through networking, cold calling, and other lead generation techniques.
Understand and identify customer needs and communicate value propositions.
Leverage disciplined sales process and customer relationship manager (CRM) to document sales pipeline and develop / manage sales forecast.
Manage the sales cycle, performing lead qualification, arranging and providing demonstrations, quoting, and closing.
Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Collaborate with cross-functional teams, including Customer Service Representatives and Product Management, to communicate and implement commercial strategies.
Develop and maintain relationships with key vendors.
Collaborate with Product Management teams to develop and maintain complex vendor relationships.
Attend relevant trade shows and attend/ host relevant customer events; collaborate with Marketing with planning process as required.