Account Manager - Construction and Facilities Services

Convergint•,

About The Position

This role is for an Account Manager in Construction and Facilities Services. The company is seeking an individual with a passion for customer service, integrity, and a commitment to growth and accountability. The ideal candidate will join an organization with a positive, inclusive culture that allows individuals to be their best selves. The company has 20 years of proven growth and exceptional performance, aiming to be the customer's best service provider. They emphasize diversity and operate with 10 core Values and Beliefs that drive their culture as a leading global, service-based systems integrator. They take pride in protecting customers and communities through their solutions.

Requirements

Strong sales skills and ability to uncover effective customer solutions.
Solid teamwork skills.
Shows initiative – engages in proactive behavior and looks for opportunities.
Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills.
Strong knowledge of Microsoft Office products.
Solid knowledge and understanding of IT networking principles.
High School/GED or equivalent
Minimum Experience: 5+ years account development, sales, or related experience
3+ years of experience in 1 of the following: electronic, fire alarm & life safety, and/or building automation
Must have valid driver’s license with a clean driving record

Nice To Haves

Associate’s degree in engineering or related field preferred
Industry-specific certifications and/or licenses

Responsibilities

Sells core business integrated solutions for service and installation projects.
Evaluates and targets potential customer opportunities within the market place.
Develops and implements sales marketing strategies to penetrate multiple vertical markets (e.g. education, health care, industrial and commercial buildings).
Focuses on consultants, owners and building managers with the support of contractor business to develop new business clientele.
Translates a wide variety of customer needs / requirements requiring originality and ingenuity into detailed proposals and project plans to meet Customer requirements; reviews and approves estimated costs prior to bid; change proposals, assists with collections on projects.
Proactively communicates project requirements to project team and wider organization as and when required.
Identifies potential project risks and develops/implements strategies to minimize impact and control deviations from estimated costs and project deadlines.
Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction.
Manages the execution and review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
May coach and mentor developing colleagues.
Performs other duties and responsibilities as requested or required.