Account Manager - Commercial Lines

FitzGerald Financial Group - Division of TowneBank Mortgage

6h•Hybrid

About The Position

Towne Insurance is seeking an Account Manager – Commercial Lines to join their relationship-driven team in the Richmond, VA market. The company's approach is member-centric, empowering professionals who value trust, collaboration, and long-term partnerships. In this role, the Account Manager will support and manage a diverse commercial client portfolio, delivering high-quality commercial service with accuracy and care. They will partner closely with risk advisors to ensure commercial accounts are proactively serviced, renewals are successful, and coverage solutions align with client goals. Attention to detail and understanding of industry products are essential for strengthening client relationships. Towne Insurance emphasizes a culture built on integrity, responsiveness, and shared success. The position offers a hybrid work environment that supports balance while maintaining connection, collaboration, and accountability. The work schedule is Monday through Friday, 8:30am–4:30pm, alongside experienced commercial professionals who value teamwork and mentorship. The company encourages and supports employee growth and professional development.

Requirements

Holds an active property and casualty license
Prior experience supporting commercial accounts within an insurance agency or brokerage
Strong organization skills
Excellent oral and written communication skills
Proficiency in Microsoft products
A commitment to accuracy, follow-through, and customer service excellence

Responsibilities

Support and manage a diverse commercial client portfolio
Deliver high-quality commercial service with accuracy and care
Partner closely with risk advisors to ensure commercial accounts are proactively serviced
Ensure renewals are successful
Ensure coverage solutions align with client goals
Strengthen client relationships through attention to detail and understanding of industry products