Account Manager, Commercial Insurance

BrokerLink • Kenora, ON

2d • CA$52,200 - CA$63,800 • Hybrid

About The Position

BrokerLink is seeking an Account Manager, Commercial Insurance to join their growing team. This role involves providing customers with prompt service, including advice and understanding of insurance policies, and addressing customer concerns. The Account Manager will also be responsible for processing incoming commercial paperwork, assisting with quotes, writing new business, reviewing existing coverage, and updating customer files. Additionally, they will prepare documentation for insurers, complete applications for new clients, issue insurance certificates, process endorsements, handle invoicing, and follow up on payments. Communication with insurance companies, negotiation with underwriters, renewal of terms, and follow-up on claims status with adjusters are key aspects of the role. The position also requires sourcing and obtaining additional information requested by underwriters and completing applications.

Requirements

• A valid provincial insurance license or willing to obtain the same
• High School and/or Post Secondary Education
• Strong customer focus and administration skills
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
• Must be able to work as part of a team as well as independently in a competitive industry and be committed to superior customer service
• Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Nice To Haves

• Industry accreditation (CAIB, CIP) would be assets

Responsibilities

• Provide customers with prompt service by providing advice, helping customers understand insurance, discussing customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, write new business, review existing coverage and updating customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process endorsements, invoice, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

Benefits

• Flexible work arrangements
• Multiple benefits offered to support physical and mental wellbeing
• Wellness account
• Share plan & other savings
• Incentive plan
• Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions
• Group RRSP, with company matching DPSP offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED