Account Manager, CARFAX for Police

CARFAX•Centreville, VA

2d•Onsite

About The Position

Join Team CARFAX as an Account Manager, CARFAX for Police. At CARFAX, we pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. The Account Manager will manage a territory of agency partners to build engagement in the program and articulate value. Using a variety of resources, they will host virtual agency trainings and educate staff on the tools available to them. It is a unique opportunity to use your Account Management skills to help our partner agencies make a direct impact to keep their communities safer.

Requirements

Excellent written and verbal communication skills
Positive can-do attitude in a collaborative environment
Adaptability to rapidly adjust to new challenges
Strength in functioning independently to structure daily workflow
Solutions-oriented problem solving skills
Experience with a CRM (Salesforce experience is a plus)
2+ years of Account Management experience
Ability to report to the Centreville, VA office 3x per week

Nice To Haves

Salesforce experience

Responsibilities

Independently manage a territory to foster program growth
Build strong relationships with agency key players
Educate agencies on program value through proactive engagement and virtual training sessions
Create project plans for successful software implementation at Police agencies
Cultivate and Grow existing relationships to increase product utilization
Troubleshoot basic technical questions or concerns
Capture agency feedback to allow for continued product improvement