Account Manager - Bus/Truck

ZF Group•Auburn Hills, MI

2d•Hybrid

About The Position

The Account Manager at ZF Group is responsible for managing and growing strategic customer relationships within the Commercial Vehicle and Mobility sector. This role serves as the primary interface between ZF and assigned customers, ensuring strong commercial performance, customer satisfaction, and alignment with ZF’s product and technology portfolio. The ideal candidate combines strong business acumen, technical awareness, and relationship management skills to support ZF’s position as a leading global supplier of driveline and chassis technology, as well as advanced mobility solutions.

Requirements

Bachelor’s degree in Business, Engineering, or related field
5+ years of experience in account management, sales, or business development in automotive or industrial sectors
Experience working with OEMs or Tier 1 suppliers
Knowledge of automotive systems (chassis, driveline, electronics, or ADAS)
Proficiency in CRM tools and Microsoft Office Suite

Responsibilities

Serve as the primary commercial interface for assigned OEMs (Bus and/or Truck)
Build and maintain long-term, strategic partnerships at multiple organizational levels
Understand customer strategies, platforms, and future roadmaps
Identify new business opportunities aligned with ZF product lines (e.g., chassis systems, ADAS, suspension, electrification)
Manage the full sales cycle, including RFQs, commercial negotiations, and contract management
Develop and execute account plans to achieve revenue and margin targets
Lead pricing strategy, quotation development, and cost negotiations with customers
Coordinate cross-functional teams (engineering, purchasing, operations) during program launches
Track program performance, profitability, and customer KPIs
Collaborate with product lines, engineering, finance, and supply chain teams to ensure alignment on deliverables
Ensure timely resolution of commercial or operational issues