Account Manager, Benefit Partnerships

FoundersCard•New York City, NY

16h•Hybrid

About The Position

FoundersCard is a premium membership community serving 250K+ founders, small business owners, and executives. We provide curated benefits across travel, lifestyle, and business services through direct partnerships built over 15+ years. We are lean, profitable, and growing. The Role We’re hiring an Account Manager to own and scale our benefit partnerships post-close. This role serves as the primary day-to-day point of contact for our partners—responsible for ensuring flawless execution of benefits, managing ongoing communications, and delivering a seamless experience for both partners and members. You’ll work cross-functionally with Marketing, Member Services, Product, and Operations to launch, maintain, and optimize partnerships at scale. This is a high-impact execution role that directly supports partner success and enables senior team members to focus on strategic growth and new partnership development. This role is critical to the success of our partner ecosystem. You will ensure that every benefit we launch is executed flawlessly, directly impacting member experience and partner satisfaction. Your work will be a key driver in scaling one of FoundersCard’s most important growth and retention channels.

Requirements

2+ years of experience in account management, partnerships, client success, or a related role
Bachelor’s degree required
Strong communicator with confidence managing external stakeholders
Highly organized with exceptional attention to detail and follow-through
Comfortable operating in a fast-paced, cross-functional environment with competing priorities
Strong bias toward execution, ownership, and proactive problem-solving

Responsibilities

Own day-to-day relationships with benefit partners post-launch
Manage partner communications, inbound requests, and issue resolution with speed and clarity
Ensure all benefits are accurately executed, consistently maintained, and member-ready
Coordinate cross-functionally to support launches, updates, and ongoing optimization
Track partner performance and surface opportunities to improve engagement, utilization, and expansion
Maintain strong operational discipline across all partner deliverables and timelines