Account Management Support Representative

Medline Industries, LP • Chicago, IL

1d • Onsite

About The Position

Under direct supervision, responsible for servicing and managing relationships with an assigned book of business.

Requirements

• High school diploma or equivalent.
• Proficiency with MS Excel, Word, and Outlook.

Nice To Haves

• Bachelor’s Degree.
• At least 1 year of account management or sales experience.
• Background in commissioned, tangible product sales.
• Experience identifying, connecting with, building consensus, and closing new business.
• Ability to present multiple product lines.

Responsibilities

• Manage assigned book of business (new and existing zero accounts).
• Support and work with all service managers and specialists for assigned accounts.
• Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction.
• Respond to escalated issues that may arise; seek additional support from management as needed.
• Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies.
• Manage pricing and service-related activities.
• Perform product cross-referencing activities.
• Create and run monthly/quarterly reports.

Benefits

• health insurance
• life and disability
• 401(k) contributions
• paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED