Account Management Executive Carelon MBM

Elevance Health•Atlanta, MN

1d•Hybrid

About The Position

The Account Management Executive Carelon MBM is responsible for managing and coordinating account service, performance management activities as the primary contact for retention and growth of a complex group of Carelon Medical Benefits Management accounts.

Requirements

Requires a BA/BS and a minimum of 7 years of experience in health plan management, account management or IT systems/business process consulting; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

Experience in provider network management, health benefits management, care management, or product or solutions management in health care industry preferred.

Responsibilities

Performs account planning including understanding account values, vision, and measures of success.
Performs project/program execution and monitoring including acting as the single point of contact for the account regarding service delivery, issue resolution, and reporting.
Monitors, manages, and communicates Carelon Medical Benefits Management's overall value and proposition in partnership with account.
Identifies and leads sales/expansion activities including management and delivery of timely and accurate sales pipeline forecasting for assigned account base.
Leads the contract renewal/negotiation and implementation process for existing/new accounts including ensuring pricing and contract terms are aligned with Carelon Medical Benefits Management profitability targets.
Participates in efforts to support standardization across accounts.
Participates in multi-disciplinary team to design and implement product operational enhancements.
Serves as the internal voice of assigned account base for all new product development efforts.
Partners with Carelon Medical Benefits Management teams to promote customer satisfaction, retention and drive enhanced value to the account via Carelon Medical Benefits Management solutions.
Trains/mentors lower-level Account Management staff.