Account Management Associate

Platinum Coastal Group•San Antonio, TX
•Onsite

About The Position

This is an entry-level, on-site position supporting customer relationships, account service, retention, and account development. The role is designed for a people-oriented candidate who enjoys working collaboratively and communicating directly with others. It is hands-on and in person, not remote. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and/or coworkers, depending on the assignment.

Requirements

  • Strong communication and interpersonal skills.
  • Professional and dependable.
  • Comfortable initiating conversations.
  • Organized and adaptable.
  • Able to work effectively as part of an on-site team.

Nice To Haves

  • Prior related experience is helpful but not required where training is provided.

Responsibilities

  • Meet and communicate with customers in person.
  • Coordinate requests and resolve routine account needs.
  • Maintain accurate account activity and follow-up.
  • Support relationship-building and account growth initiatives.
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