Account Lead (Remote)

Ibis Public Sector • , (Multiple States)

3d • $100,000 - $118,500 • Remote

About The Position

Ibis Public Sector is seeking an Account Lead to build relationships with our public sector customers while successfully implementing and delivering the Qualtrics solutions. As part of the role, you will work collaboratively with cross-functional technical teams to develop and implement solutions that meet customers’ technical and strategic goals. You will also provide ongoing support and guidance during the day-to-day implementation of customer accounts.

Requirements

• Results-driven, client-focused, technologically savvy professional who can translate technology and consulting solutions into clear value for clients.
• Proficient experience working with Qualtrics, survey, research, analytics, and can speak credibly to both the technology and the business outcomes it enables.
• Experience advising or consulting with education organizations, ideally within the K-12 space, and understand the unique challenges, stakeholders, and decision-making environments within education.
• Demonstrated experience working across both business development and client delivery, with an ability to build relationships and generate opportunities while also contributing meaningfully to implementation and ongoing client engagements.
• Establish relationships with senior and executive-level stakeholders and are comfortable engaging with decision-makers across complex organizations.
• Collaborative, adaptable, and comfortable navigating complex client technical needs while building strong internal and external partnerships.
• Able to travel 20% of the time, including travel for client meetings, presentations, industry events, and other in-person engagements.
• Eager to deepen your Qualtrics expertise and willing to pursue additional Qualtrics certifications and training after joining the team.
• Bachelor’s degree or equivalent combination of education and relevant professional experience.

Nice To Haves

• Bring a consultative approach to business development and client engagement and are comfortable serving both as a trusted advisor and active contributor to client delivery.

Responsibilities

• Present Ibis Public Sector’s overall business value and Qualtrics product capabilities to prospective and active clients, connecting our technology, consulting expertise, and services to their specific needs and challenges.
• Build trusted relationships with client stakeholders and serve as a strategic advisor, helping K-12 organizations understand how Qualtrics and related solutions can improve engagement experience outcomes across students, families, educators, and the broader school community.
• Identify, develop, and execute an account strategies to generate new business opportunities and, expand existing relationships, and grow revenue across Ibis’ portfolio.
• Engage with clients throughout the full sales cycle – from prospective and discovery conversations through product demonstrations, on-site solution presentations, proposal development, negotiation, and close.
• Bring a strong understanding of the K-12 education environment to client conversations, while applying consultative approaches to support education investments into measurable outcomes.
• Partner with clients and internal delivery teams to translate client goals and requirements into practical Qualtrics solutions, helping define program scope, workflows, and implementation priorities.
• Manage client implementation and delivery activites, including client working sessions, solutioning, testing, training, knowledge transfer, and other activities that support successful adoption of Qualtrics.
• Balance business development responsibilities with hands-on client delivery, serving as a central point of contact throughout the client engagement to ensure successful execution and adoption, while continuing to build the pipeline and provide reliable forecasts.

Benefits

• Flexible time off for vacation and personal time.
• Medical, dental, vision, life, group voluntary benefits, individual voluntary benefits, short-term disability, flexible spending accounts and parental leave benefits.
• Short-Term and Long-Term Disability at no cost.
• Company-covered Life Insurance.
• Access to group legal services.
• Identity theft protection through LifeKeys services.
• 401(k) plan after three months of service.
• Company contributes 3% of your salary to 401(k) even if you don't contribute.
• Company matches your savings dollar for dollar up to 1% of your pay for 401(k) when you contribute at least 1%.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior