Account Executive

CVS Health•Work At Home-Texas, TX

4d•$60,400 - $126,582•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Account Executive (AE) is the primary relationship manager for a portfolio of mid‑market and coalition employer pharmacy benefit manager clients. The AE owns client relationships, renewals, financial performance, and ongoing service delivery within established pharmacy benefit manager frameworks, working in close conjunction with a Managing Director. This role is intended for experienced healthcare professionals who are new to full account ownership. The AE is accountable for execution and outcomes, with active guidance, review, and escalation support from the Managing Director as account responsibility and complexity increase.

Requirements

5+ years of experience in healthcare, sales, or account management
Client-facing experience with employer or coalition accounts
Experience managing renewals, financial discussions, and client deliverables
Strong analytical, organizational, and communication skills, including the ability to leverage data and AI‑enabled tools for decision making
Proficiency in Microsoft Word, Excel, and PowerPoint
Valid driver’s license
Bachelor’s degree or equivalent experience

Nice To Haves

Experience managing mid‑market or coalition pharmacy benefit management clients
Prior ownership of renewals or request for proposal (RFP) responses
Comfort with analytics tools and dashboards
Experience working across complex, matrixed organizations

Responsibilities

Serve as the primary relationship owner for assigned mid‑market and coalition pharmacy benefit manager clients
Lead client communication, issue resolution, and ongoing engagement with executive-level judgment
Build trusted relationships with benefits, HR, finance, and operational stakeholders
Orchestrate cross‑functional delivery across clinical, operations, product, analytics, finance, and implementation teams
Partner with the Managing Director on strategy, prioritization, and complex client situations
Own renewal planning and execution for assigned accounts within standard pricing and guarantee frameworks
Prepare and deliver renewal materials, financial summaries, and client presentations
Proactively identify opportunities to enhance client value and address emerging needs
Maintain accountability for satisfaction, retention, and revenue performance, with Managing Director oversight and a disciplined, client-first approach
Manage account financial performance, including trend analysis, guarantees, and key pricing drivers
Translate financial and pharmacy benefit manager concepts into clear, client‑ready insights
Partner with underwriting and finance on renewal modeling and scenario analysis
Review non‑standard, higher‑risk, or sensitive financial decisions with the Managing Director
Use analytics platforms and AI‑enabled tools to monitor performance, identify risks or opportunities, and generate actionable client insights
Ensure accurate, timely reporting and client deliverables
Improve account effectiveness through disciplined use of tools, automation, and standard processes
Maintain working knowledge of pharmacy benefit manager, managed care, and healthcare market developments
Apply regulatory, clinical, and market insights to client discussions and renewal planning