Account Executive

Instrumentl

9d • Remote

About The Position

Instrumentl is a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the most-loved grant discovery and management tool. To help us get there, we’re hiring a remote Account Executive to be the face of our brand for prospective customers. Our new Account Executive will have a key role in shaping the future of the Sales team, working directly with the AE Sales Manager and Head of Sales. Instrumentl is a hypergrowth YC-backed startup with over 3,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform. As an Account Executive at Instrumentl, you'll deliver 1:1 concierge onboarding and consultative sales experiences for our prospective customers. You'll be speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant writing consultants. We’ll expect you to convey warmth, kindness and competence in your approach. These folks are out there raising money to achieve their missions and you’ll help them leverage Instrumentl to get there faster! For this position, we are looking for someone based in the continental US. We’re hiring an Account Executive, reporting to our AE Senior Manager, to deliver 1:1 concierge onboarding and consultative sales experiences for prospective customers. You'll handle a mix of inbound and outbound-sourced opportunities from first call to close. We are looking for someone who is a hunter at the core and knows how to own a book of accounts. You’ll be speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant-writing consultants. We’ll expect you to convey warmth, kindness, and competence in your approach. These folks are out there raising money to achieve their missions, and you’ll help them leverage Instrumentl to get there faster.

Requirements

• 2-4 years of closing experience in a high-velocity, customer-facing SaaS role (or similar environment)
• Empathy: driven to solve the actual, underlying problem for customers, especially problems that go unsaid
• Curiosity: you make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution
• Grit: you understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey
• Excellent written and verbal communication skills
• Drive: you want to take control of your own success and build on the processes already in place
• Comfortable with tools like G Suite, Zoom, Slack, and CRM platforms

Nice To Haves

• Experience selling into the nonprofit market
• Background in fundraising or nonprofit operations
• Startup or remote work experience

Responsibilities

• Become an expert on grants and institutional fundraising so you can have genuinely useful conversations with prospects
• Outbound into your book of business using creative, personalized tactics to generate pipeline
• Run a mix high-velocity and longer sales cycles with warmth and precision, from first contact through close
• Follow up with prospects quickly and be highly responsive to their questions
• Experiment with new onboarding flows and sales pitches to accelerate growth
• Deliver concierge-level onboarding experiences that upgrade customers’ institutional fundraising workflows and help them love the Instrumentl brand
• Provide product and design input on the first-time user experience
• Surface insights from customer conversations to improve positioning and pitch

Benefits

• 100% covered health, dental, and vision insurance for employees, 50% for dependents
• Generous PTO policy, including parental leave
• 401(k)
• Company laptop + stipend to set up your home workstation
• Company retreats for in-person time with your colleagues
• Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed