Account Executive

United Site Services • Seattle, WA

24d • Hybrid

About The Position

The Account Executive supports and expands client relationships within designated territories, delivering efficient and scalable solutions for local and regional clients. Through proactive client management and tailored services, the role drives account retention and revenue growth. The Account Executive engages clients to understand regional requirements, coordinates with internal teams to support effective service delivery, and maximizes satisfaction through consistent follow-up.

The position manages sales and client relationships from prospecting and initial contact through proposals, negotiation, and finalization, while identifying growth opportunities across new and existing accounts. It collaborates with internal teams to coordinate equipment availability and service delivery, resolve client issues, and provide a consistent customer experience. This is a hybrid outside-sales role involving office work and travel to client sites, with more than 35% travel required.

Requirements

• Bachelor’s degree or equivalent years of sales experience.
• At least 5 years of sales experience, including a minimum of 3 years of outside sales experience, or an equivalent combination of education, training, and work experience.
• More than 35% travel.
• Reliable transportation to visit clients or potential client sites.
• Knowledge of equipment rental agreements and coordination.
• Ability to manage multiple clients at different stages of the sales process while maintaining service quality.
• Proficiency in Microsoft Office 365, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint.
• Problem-solving skills and ability to identify and recommend effective solutions.
• Exceptional communication, interpersonal, negotiation, client communication, and presentation skills.
• Ability to build and foster strong client relationships, including relationships across organizations.
• Ability to learn and adapt in a fast-paced environment.
• Ability to work well in a team and develop collaborative relationships with colleagues.
• Proficiency in sales processes and CRM systems, such as Salesforce, for tracking sales activity, managing contacts, and supporting business development.
• Ability to balance multiple clients within a region and adapt to changing priorities or client needs while maintaining service quality.
• Ability to drive for extended periods and visit client sites.
• Physical ability to use hands and fingers to handle, control, or feel objects, tools, or controls; see nearby details and differences in color, shade, and brightness; speak clearly; understand another person’s speech; focus on one sound source while ignoring others; and distinguish sounds.

Responsibilities

• Cultivate and strengthen relationships with existing accounts and build relationships with new clients; recommend appropriate products and ensure client needs are met.
• Prospect and generate leads for target accounts to increase new revenue.
• Identify service expansion opportunities within existing parent accounts and win new projects and sites from those accounts.
• Pursue opportunities to convert competitor customers and increase product and unit sales beyond the initial scope.
• Collaborate with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing.
• Manage account plans within assigned regional or local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention.
• Meet or exceed regional revenue goals and established sales quotas.
• Provide tailored solutions aligned with client requirements and maximize cross-selling and upselling within accounts.
• Maintain client relationships in the assigned region, providing effective communication, problem resolution, and proactive support for ongoing projects.
• Coordinate with internal teams on service delivery, client service issues, and consistent client experience.
• Present recommendations and service options, including product benefits, pricing, and available value-added services.
• Use company offerings to address a range of client issues and tailor service to client needs.
• Lead the sales process from initial contact through proposal, negotiation, and finalization.
• Maintain in-depth knowledge of the company's solution offerings and provide customer service throughout the sales cycle and after the sale.
• Stay informed about industry trends and developments.
• Allocate resources efficiently to maximize outcomes and client satisfaction.
• Perform other duties as assigned.

Benefits

• Holiday and paid time off (pro-rated for part-time employees)
• Medical and pharmacy coverage
• Dental insurance
• Vision insurance
• Employer-paid short-term disability
• Employer-paid employee basic life and accidental death and dismemberment coverage
• Voluntary employee life and accidental death and dismemberment coverage
• Voluntary spousal life coverage
• Voluntary dependent life coverage
• Hospital indemnity, accident, and critical illness coverage
• Commuter/transit account
• Healthcare flexible spending account
• Dependent care flexible spending account
• Health savings account
• 401(k) with employer match
• Employer-paid Employee Assistance Program (EAP)
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level