Account Executive | Full-Time | Mullins Center (UMass-Amherst)

Oak View Group•Amherst, MA

1d•Onsite

About The Position

The Account Executive position at our UMass Amherst property would manage the sales and servicing of season tickets, partial season tickets, mini-plans, group tickets, and individual tickets for the Minutemen athletics department. This role pays an annual salary of $50,000-$55,000 and is commission eligible.

Requirements

Bachelor’s Degree from an accredited college/university in a related field required.
2-3+ years of ticketing sales experience required.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook is required.
Excellent written and verbal communication skills required.
Demonstrated ability to manage numerous business relationships in a professional manner.
Superior time management skills and presentation skills.
Must possess attention to detail, organization, and ability to listen.
Must be professionally aggressive and competitive and possess a dedicated attitude.
Must be highly motivated and positive with strong aspirations to be successful.
Ability to work nights, weekends, and holidays as needed, in addition to traditional business hours.

Nice To Haves

Familiarity with Paciolan and Salesforce.com (CRM) preferred.

Responsibilities

Maximize revenue through the sale of ticket packages, including season tickets, partial plans, group tickets, and individual game tickets.
Establish professional relationships for repeat business and superior customer service.
Use proactive tactics to create opportunities for new business with existing customers.
Use cold calling, appointments, and social selling as tools to sell season, group, and partial ticket plan packages.
Call past customers and new customers to generate ticket sales.
Conduct inside and outside appointments to gain business with new and existing customers while maintaining high call volume.
Participate in outside networking events to gain additional business & develop relationships with new leads.
Handle incoming sales calls from prospective clients for all ticket packages.
Meet or exceed appointed sales goals for all ticket packages.
Maintain and complete accurate records for customers.
Staff all home games to assist with ticket sales and promotional programs.
Multitask between handling large call volume and servicing customers.
Handle heavy call volume, both outbound and inbound.
Work nights, weekends, and holidays as dictated by event schedules.
Other duties as assigned.