Account Executive - TOR
About The Position
The Account Manager is an outside sales position responsible for selling HMM’s transportation services to customers within the designated geography. The primary responsibility is to develop customer business relationships both with the existing account base and develop new accounts in order to secure business for the import/export trade lanes as assigned. Functions also include negotiating contracts/rates, problem solving and handling daily account requests. An Account Executive is responsible for reporting market and account activity to the sales manager as well as meeting weekly sales targets and other Key Performance Indicators (KPI’s) that are set by Regional Management. The Account Executive is expected to maintain a professional image at all times that best represents HMM.
Requirements
- Be enthusiastic and passionate and general willingness to assist others around you.
- A strong business acumen.
- A willingness to assist customers with positive attitude.
- A strong desire to work independently and yet understand how to work collaboratively in a team-setting.
- Excellent verbal and written communication skills internally and externally.
- Sales background is preferred and understanding sales cycle is essential.
- Must be well organized and able to prioritize work and must have good follow through.
- Should also be goal-oriented and be relentless in terms of pursuing opportunities.
- Good problem solving and being detailed-oriented.
- Should understand dynamics of basic negotiations.
- Basic understanding of business and sales/marketing is essential.
- Understanding international business and global trade is useful.
- Any knowledge of ocean shipping on either import or export is extremely helpful.
- Outstanding knowledge of MS office; knowledge of CRM and other TMS software is a plus.
- Must have a driver's license and car which meets company standards.
- Must also be willing to travel outside the territory if required.
- High School diploma or GED required
- Requires at least 2 years of customer facing outside sales experience
Nice To Haves
- Bachelor’s degree in business, sales, marketing, global logistics, or maritime preferred
- Prefers at least 3-5 years of sales experience with ocean carriers, global logistics, or international trade
Responsibilities
- Outside sales calls
- Customer contact in all face-to-face & non-facing manners
- Verbal/written communications with both internal colleagues and external customers
- Rate/service contract management work with pricing & trade group
- Ensure service contracts are managed & updated properly with inside sales representatives.
- Review weekly KPIs and performances to ensure maximum lifting and revenue for the accounts
- Attend weekly meetings and preparing weekly preplans and post-plans
- Promptly submit all business-related expenses
- Market Reports – weekly or as required
- Pursue past due accounts and work with finance/accounting group
- Performs other duties as assigned.
Benefits
- Competitive compensation packages
- Health benefits
- Performance bonuses
- 401K
- Employee discount programs
- Highly subsidized individual and family insurance coverage (medical, dental and vision)
- Term life and disability insurance
- 401(k) employer matching contributions
- Paid holidays
- Up to 10 vacation days and six sick days in the first year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
