Account Executive – SMB

Redo • Draper, UT

11d • Onsite

About The Position

About Redo
At Redo, we're building the operating system for modern e-commerce. Our platform helps merchants streamline their order management, optimize checkout conversion, and recover lost revenue — all in one place. We thrive when our merchants thrive, which means our success is directly tied to theirs.
Based in Draper, Utah, we're growing fast and looking for competitive, hungry people ready to help us capture the SMB market.

Position Overview
We're looking for a driven Account Executive to own the full sales cycle for small and mid-sized e-commerce merchants. You'll be the first touchpoint for SMB prospects and the person responsible for bringing them onto the Redo platform. This isn't an order-taking role, we want someone who can prospect, educate, and close.

Requirements

• 2–4 years of full-cycle sales experience, ideally in SaaS or e-commerce tech
• Comfortable running high-velocity, shorter sales cycles (SMB deal cycles move fast)
• Strong discovery skills — you ask the right questions and know how to qualify quickly
• Excellent communication, both written and verbal
• Comfortable with ambiguity and excited to build in a fast-moving startup
• Bachelor's degree or equivalent experience

Nice To Haves

• Experience selling into e-commerce, retail tech, or merchant tools
• Familiarity with Shopify or similar platforms
• Prior experience at an early-stage or growth-stage startup

Responsibilities

• Own a pipeline— prospect and generate leads across SMB e-commerce merchants through outbound outreach, inbound follow-up, and partner referrals
• Become a product expert— deeply understand Redo's OMS, Checkout Optimization, and Recovery products and speak to them fluently in merchant conversations
• Run the full cycle— conduct discovery calls, product demos, and negotiations through to close
• Educate merchants— help SMB merchants understand how Redo's OMS reduces operational overhead, how Checkout Optimization lifts conversion, and how Recovery recaptures lost revenue
• Hit your number— consistently meet and exceed monthly and quarterly quota
• Feed the machine— maintain clean CRM hygiene and share market insights that inform product and GTM strategy

Benefits

• Medical coverage starting at $20/mo, plus dental, vision, and $50K life insurance (company-paid, auto-enrolled)
• Redo contributes up to $2,400/year directly into your HSA
• Up to 12 weeks fully paid parental leave for birthing parents; 4 weeks for non-birthing parents
• $100/month childcare reimbursement
• Flexible PTO & 7 company holidays
• 400K Club — hit your number and earn a luxury weekend getaway for two (Vegas, Park City, or California)
• On-site gym with 24/7 access, pickleball, basketball, sauna + cold plunge
• Free dinner Mon–Thu, Friday lunch, and a fully stocked break room
• $100/month to spend with Redo merchants, plus monthly on-site perks (massages, barber, food trucks, and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level