Account Executive, Ticket Sales, Memphis Hustle

Memphis Grizzlies•Memphis, TN

1d•Onsite

About The Position

As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for maximizing revenue by identifying business opportunities and selling a full menu of NBA G League ticket products (season tickets, group events and partial plans) to Memphis Hustle fans and local businesses. In this position, success is enhanced through outside sales appointments with businesses and outbound phone efforts.

Requirements

4-year college degree in Business, Sports Management, or related field.
At least one year of successful sales experience with a professional sports team or other sales-focused organization preferred.
Ability to multi-task and maintain strong organization and time management skills.
Strong communication, written, and interpersonal skills.
Must be detail-oriented, a team builder and a team player.
A creative, energetic, positive, and self-motivated person. Must be diplomatic, mature, and professional.
Must have a passion for the sports and entertainment industry.
Must be available to work all events, some falling on weekends and holidays.
Proficiency in Microsoft Word, Excel, and Outlook.
An endlessly positive attitude, enthusiastic mindset, and self-starter mentality with entrepreneurial spirit.

Nice To Haves

Knowledge and passion for NBA G-League basketball.
Experience with SalesForce CRM and/or any ticketing system is a plus.

Responsibilities

Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames.
Identify new business opportunities by establishing professional and personal networks, proactively soliciting, and following up with sales leads while representing the organization at functions throughout the region.
Build relationships with prospective customers via outbound telephone efforts and enhance those relationships through face-to-face appointments.
Responsible for, but not limited to the sales of new full, partial, and group ticket packages to both corporations and individuals.
Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, and referral gathering.
Provide world-class customer service to account base to maximize renewal rates.
Develop new prospects and referral opportunities by working all home games at Landers Center as well as other select sales and service events.
Update and maintain customer information and payments using Archtics and CRM.
Actively participate in team member sales training and development opportunities.
Contribute positively to the sales team member culture through working relationships with all team members.
Other duties as assigned.