Account Executive, SMB

ComcastFrederick, MD

About The Position

Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Requirements

  • Adaptability
  • Communication
  • Critical Thinking Problem Solving
  • Customer-Focused
  • Persuasion
  • Professional Integrity
  • Resilience
  • Technical Knowledge
  • Workplace Organization
  • Bachelor's Degree
  • 0-2 Years Relevant Work Experience

Responsibilities

  • Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
  • Promotes the sale of bundled products to ensure the optimal solution for the customer.
  • Sells with goals of exceeding departmental, financial and unit targets.
  • Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
  • Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
  • Focuses on goal achievement and is results driven.
  • Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
  • Retains customer base by delivering on the Comcast Credo.
  • Ensures a superior customer experience.
  • Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.
  • Prepares sales and activity reports as required.
  • Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Benefits

  • Best-in-class Benefits
  • Commission potential above targeted earnings for overachievers
  • Bonus potential for non-sales positions
  • Support that connects you to the support you need when it matters most
  • Options, expert guidance and always-on tools personalized to meet your needs
  • Support physically, financially and emotionally through big milestones and in your everyday life
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