Account Executive - SI

Entertainment Technology Partners • Lititz, PA

2d • Onsite

About The Position

As an Account Executive with Systems Innovation by LMG, you'll help organizations bring that story to life through technology, connecting brands and audiences through thoughtfully designed audiovisual, lighting, and control systems. This role combines technical expertise, client partnership, and solution selling. You'll work with customers from concept through installation, helping turn ideas into permanent experiential environments that make a lasting impact. Every successful installation starts with understanding what a client is trying to achieve. In this role, you'll bridge technical possibilities and business goals, guiding customers toward solutions that fit their needs, budget, and vision. Your work influences the quality of the customer experience, the success of each project, and the long-term relationships that drive future opportunities. Systems Innovation by LMG designs permanent experiential environments, technology solutions that help brands communicate, create moments, and connect with their audiences by activating and customizing their spaces. As part of the ETP family of brands and delivered with LMG, we help you connect with what matters.

Requirements

• 3–5 years of experience designing and engineering audiovisual, lighting, and control systems.
• Experience with technology sales and installation procedures.
• Knowledge of project and business management practices.
• Strong client relationship skills.
• Effective negotiation and persuasion abilities.
• Project management and organizational skills.
• Clear and professional communication skills.

Nice To Haves

• Membership in or certification from AV industry programs is preferred.

Responsibilities

• Build and grow client relationships: Identify and pursue new business opportunities while maintaining strong relationships with current and past customers. Respond to inquiries and leads with a focus on creating long-term customer partnerships. Follow up after project completion to ensure satisfaction and uncover future opportunities.
• Develop the right technical solution: Work with customers and technical teams to define system requirements, project scope, budgets, and installation needs. Review specifications, plans, drawings, and project documentation to align recommendations with customer goals. Research products and system options to deliver effective and practical solutions.
• Create proposals that move projects forward: Prepare customer quotes, proposals, and service contracts. Develop accurate cost estimates covering equipment, materials, freight, labor, engineering, installation support, and travel expenses. Present solutions and demonstrate equipment capabilities in a way that helps customers make informed decisions.
• Coordinate successful project execution: Partner internally to secure quote approvals and support project scheduling. Coordinate purchasing, equipment availability, and installation logistics to help projects stay on track. Ensure key project elements are aligned before work begins.
• Support installation and customer success: Visit project sites to confirm contractual expectations are being met. Address issues, resolve concerns, and maintain a strong customer experience throughout implementation. Participate in site visits, bid meetings, proposal presentations, and project discussions as needed.
• Stay ahead of evolving technology: Maintain current knowledge of audiovisual and control technologies, product capabilities, and installation requirements. Continue developing expertise to better serve customers and support innovative solutions.

Benefits

• Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed