Account Executive, Services

SiteimproveMinneapolis, MN
$118,640 - $148,300

About The Position

Siteimprove is a global leader in digital accessibility, content optimization, and web governance—empowering organizations to deliver inclusive, high-performing digital experiences. Our solutions make a measurable impact across industries, helping companies and institutions create digital experiences that truly matter. We’re looking for a driven Account Executive, Services to join our U.S. sales team and expand our footprint. This role is ideal for a strategic seller who thrives in a consultative, services-led environment, uncovering complex customer needs and designing tailored solutions that drive outcomes. In this quota-carrying role, you’ll lead services-led engagements across strategic accounts, partnering with stakeholders in digital, marketing, IT, and accessibility to deliver impactful solutions across accessibility programs, governance frameworks, and digital experience initiatives. We encourage candidates from all backgrounds to apply—even if you don’t meet every requirement. If you’re excited about the opportunity and aligned with our mission, we want to hear from you.

Requirements

  • 7+ years of experience in consultative sales, including experience selling professional services, consulting, or solutions-based offerings (SaaS + services preferred)
  • Proven track record of closing complex, multi-stakeholder deals with services components
  • Experience leading discovery, scoping, and solution design conversations
  • Comfort selling into enterprise organizations and engaging C-level buyers (CMO, CDO, CIO)
  • Ability to manage longer, more complex sales cycles with custom solutions and variable deal structures
  • Strong collaboration skills, particularly working cross-functionally with delivery/services teams
  • High level of self-motivation, resilience, and adaptability

Nice To Haves

  • Experience in Martech, digital experience, accessibility, or adjacent ecosystems (Adobe, Oracle, etc.)
  • Background selling digital transformation, accessibility programs, or consulting engagements
  • Experience with value-based selling, MEDDPICC, or similar frameworks
  • Prior experience in regulated industries (insurance, financial services, public sector)
  • Passion for digital accessibility, inclusion, or ESG-related initiatives

Responsibilities

  • Own the full sales cycle for services-led engagements, from discovery and scoping through proposal and close
  • Position and sell professional services, consulting, and program-based solutions that complement Siteimprove’s platform
  • Build strong, trust-based relationships with stakeholders across marketing, digital, IT, accessibility, and executive leadership
  • Lead deep discovery and needs analysis, translating business challenges into tailored services solutions and statements of work (SOWs)
  • Partner closely with Services, Sales Engineering, Value Consulting, and Customer Success to design and deliver high-impact engagements
  • Develop and execute strategic territory and account plans focused on expanding services penetration and account value
  • Accurately forecast services pipeline and manage opportunities within Salesforce
  • Navigate procurement, legal, and contracting processes, including services agreements and SOWs
  • Represent Siteimprove at industry events, workshops, and customer engagements
  • Bring a learning mindset—actively participate in development, training, and knowledge sharing
  • Travel may be required; a valid passport is required
  • Perform other duties as assigned

Benefits

  • Quarterly commissions
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