Account Executive, Portfolio - US Commercial - NE Ohio

Cisco•Richfield, RI

9d•Hybrid

About The Position

The Northern Ohio Select Commercial team is part of Cisco’s US Commercial organization, focused on helping customers across Northeast Ohio modernize, grow, and solve real business challenges through technology. Our team supports a diverse set of commercial customers across multiple industries, working closely with local partners, Cisco specialists, and executive leaders to drive meaningful business outcomes. This is a highly collaborative and fast-moving environment that rewards ownership, energy, strong customer relationships, and the ability to navigate complexity while continuing to move the business forward. Being successful on this team is about more than just hitting a number. It’s about becoming part of the Northeast Ohio business community, building trusted relationships over time, and helping customers think strategically about where they are going next. We value people who can balance short-term execution with long-term account development, while maintaining a positive attitude through the normal noise and ambiguity that comes with a large organization like Cisco. Our culture is built around accountability, teamwork, technical depth, competitive spirit, and having fun while we do it. As an Account Executive on the Northern Ohio Select Commercial team, you will manage and grow a portfolio of existing commercial customers across Northeast Ohio. This role combines strategic account management, prospecting, forecasting, and cross-functional leadership within Cisco’s channel-driven sales model. You will serve as the cornerstone for your accounts; bringing together Cisco specialists, engineers, partners, services, and leadership teams to drive customer outcomes. At the same time, you must be able to lead executive and technical discussions, run consistent business reviews and briefings, and maintain accountability for the overall customer relationship and growth of the business across Cisco’s diverse portfolio. Highly effective Account Executives on this team know how to balance immediate opportunities with long-term customer growth. They build trust quickly, create momentum, maintain strong operational discipline, and consistently find ways to move the business forward despite complexity and competing priorities.

Requirements

5+ years of experience selling, prospecting, and growing customer accounts in technology.
Bachelor’s degree or equivalent professional experience.
Experience managing a territory or account portfolio with responsibility for forecasting, pipeline development, demand generation, partner engagement, and quota attainment.
Experience balancing short-term execution with long-term account planning and customer development.

Nice To Haves

Bring ownership, energy, and a relentless focus on moving the business forward.
Strong business and technical acumen, particularly around core networking technologies and broader infrastructure solutions.
Organized and operationally disciplined, with strong forecasting and opportunity management skills.
Experience building credibility quickly and become a trusted advisor within customer accounts.
Experience operating within a fast-paced, matrixed organization and can effectively navigate complexity and ambiguity.
Experience working closely with channel partners and cross-functional teams to drive customer outcomes.
Positive, team-oriented attitude and contribute to a culture of accountability, collaboration, and execution.
Strong communication and relationship-building skills across technical, business, and executive stakeholders.

Responsibilities

Represent Cisco within the Northeast Ohio business and partner community with professionalism, energy, and integrity.
Own and grow a portfolio of commercial accounts across Northeast Ohio, typically supporting 10–20 clients.
Build strong relationships across customer organizations, from technical teams to executive leadership.
Drive both short-term execution and long-term account development opportunities across Cisco’s portfolio.
Partner closely with channel partners, Cisco specialists, SEs, services, and leadership teams to orchestrate opportunities and customer outcomes.
Maintain a strong understanding of Cisco’s networking portfolio while identifying opportunities across security, collaboration, observability, AI, and lifecycle motions.
Develop and manage accurate forecasts, pipeline health, account plans, and quarterly business priorities.
Build momentum within accounts by identifying new opportunities, driving customer engagement, and helping customers align technology investments to business outcomes.
Navigate internal and external complexity with a solutions-oriented mindset and a strong bias toward action.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Employees on sales plans earn performance-based incentive pay on top of their base salary
Employees may be eligible to receive grants of Cisco restricted stock units