Account Executive – Key Accounts

Sign In Solutions • Quinte West, ON

4d • Hybrid

About The Position

This role is focused on driving growth within our most strategic accounts. You will own a portfolio of high-value customers, expanding revenue, increasing product adoption, and building strong, long-term relationships while delivering a seamless customer experience. Success in this role comes from achieving expansion targets, strengthening customer partnerships, and working cross-functionally to support long-term account growth. This is a high-impact opportunity for someone who enjoys relationship-driven selling, thrives in a collaborative environment, and brings a strategic approach to account management.

Requirements

• Min 2 years in a quota-carrying SaaS sales or account management role
• Experience managing and growing existing customer accounts
• Proven ability to identify and close expansion opportunities
• Strong communication and relationship-building skills
• Ability to work cross-functionally and influence stakeholders

Nice To Haves

• Experience working with mid-market or enterprise customers
• Familiarity with CRM tools (e.g., Salesforce)
• Experience using account research tools (e.g., ZoomInfo)

Responsibilities

• Own and grow a portfolio of strategic mid-market customers
• Identify and execute expansion opportunities across ARR, and hardware sales
• Build and manage a strong pipeline within existing accounts
• Leverage targeted outreach, campaigns, and referrals to drive revenue
• Develop trusted relationships with key stakeholders
• Act as the primary point of contact for sales-related needs
• Maintain a high standard of service across all interactions
• Conduct regular check-ins and quarterly in-person visits
• Partner closely with Customer Experience, onboarding, and support teams
• Ensure a seamless experience from onboarding through expansion
• Provide customer insights and feedback to internal stakeholders
• Help align internal teams to support account growth

Benefits

• Full-time role with flexibility across time zones
• Travel required for customer visits and occasional conferences

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed