About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. Location This is a remote position. You can work from home and be located anywhere in the United States. About the team As part of continued growth Kinaxis is expanding its North American presence and offers a unique combination to contribute and opportunities of a growing business with the benefits of an established client base located within the region, top quartile referenced product portfolio along with company stability and resources to deliver and execute its growth strategy. The retention of existing accounts is key to the ongoing growth and reputation of Kinaxis. A high-profile account is a compelling advocate or our solutions but the loss of a account can do tremendous damage to our industry reputation and compromise pipeline deals. Often the technical go live is not only a celebrated internal milestone but also perceived as a summit conquered from where we can relax our efforts with the customer. A common rule in climbing that “more people die coming down than going up." This is where the hard yards start. The customer sees technical go live as the creation of a platform for greater things. It is the role of the existing Key Account Manager to maintain and exploit that platform for maximum mutual value.
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Job Type
Full-time
Career Level
Senior