Account Executive Inbound

AppDirect•Chicago, IL

3d•Hybrid

About The Position

AppDirect is seeking an Account Executive Inbound who thrives in a high-volume sales environment and can independently manage the full sales cycle from discovery to close, often within a single call. This role involves understanding B2B sales cycles, quickly qualifying opportunities, uncovering customer needs, and presenting solutions for technology and telecom products. The ideal candidate is comfortable with a dynamic schedule within a 7 a.m. to 7 p.m. CT window and manages their pipeline diligently in a CRM.

Requirements

Minimum 1 year of experience in a SDR/BDR position.
Comfort with technology and software concepts; a background in tech or telecom sales is a plus.
Ability to work a rotating shift schedule between 7 a.m. and 7 p.m. CT, Monday through Friday, with in-office availability Tuesday through Thursday at our Chicago location.
Basic proficiency with CRM tools or a demonstrated ability to adopt new software; we will train you on HubSpot and our internal quoting systems.
Self-sufficiency, because this role moves fast. Inbound calls connect you to live opportunities immediately, and the team needs someone who can take initiative.
Intellectual curiosity about a broad and evolving technology portfolio, because uncovering the right solution for a customer depends on knowing enough to ask the right questions.

Nice To Haves

A background in tech or telecom sales is a plus.

Responsibilities

Handle approximately 20–30 inbound calls per day from customers generated through advisor-led marketing campaigns, running the full sales cycle independently from qualification, discovery, quoting, and close.
Sell telecom and connectivity solutions (internet, phone, and related services) on behalf of carrier partners such as Spectrum, Comcast, and Verizon, while identifying opportunities to expand into AppDirect's broader technology portfolio.
Manage your own sales funnel in HubSpot, tracking every lead from first contact through close and maintaining timely follow-up on opportunities that don't close on the first call.
Meet daily, weekly, and monthly sales KPIs tied to a seasonally adjusted quota structure designed to reflect realistic traffic patterns throughout the year.
Engage solution engineers or product specialists when an opportunity grows complex, ensuring customers receive accurate guidance without leaving revenue on the table.
Build and grow customer relationships post-sale to protect recurring revenue and uncover additional solution needs over time.