Account Executive III, Primax

Velera
$95,800 - $124,500Remote

About The Position

The Account Executive III - Primax position is responsible for developing relationships with Velera’s largest revenue-generating and strategically important financial institutions, aiming to be perceived as a trusted partner and advisor. The objective is to foster unprecedented loyalty, endorsement, revenue growth, and market share. This role requires the ability to create strategic plans with financial institutions and execute them by leveraging Velera’s resources and solutions to achieve client goals. Critical competencies include a deep understanding of Velera’s products, services, process improvements, risk mitigation, financial performance, industry trends, and regulatory compliance.

Requirements

  • Bachelor’s degree in a related field or equivalent combination of education and experience.
  • Minimum ten (10) years of marketing, business development, consulting, sales, or relationship management experience.
  • Minimum ten (10) years of B2B / B2BC experience.
  • Proven ability to build and maintain relationships with senior-level executives at large financial institutions.
  • Strong strategic account management, consultation, and relationship cross-selling skills.
  • Ability to identify strategic initiatives and demonstrated track record of planning, managing, and closing complex, competitive sales efforts.
  • Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids.
  • Demonstrated excellent reasoning and analytical skills.
  • Strong executive presentation, problem-solving, and negotiation skills with the ability to influence decisions.
  • Ability to exercise discretion and independent judgment when making decisions with monetary impact on Velera and the client.
  • Ability to travel as needed, 41-50%.

Nice To Haves

  • Master’s Degree preferred.
  • Financial Services or Consulting experience preferred.
  • Knowledge of payments, ecommerce, credit, and debit card industry and related operations preferred.
  • Knowledge of card-processing platform preferred.
  • Ability to interpret P&L Statement, NCUA 5300 Call Report and monthly financial statements.
  • Experience with managing client relationships involving $3.5 million + in annual revenue.

Responsibilities

  • Serve as the enterprise Velera relationship manager for the largest revenue-generating and strategically important financial institutions.
  • Proactively meet and consult with credit union senior executives, primarily through onsite visits, to identify strategic opportunities and enhance partnership value.
  • Monitor and communicate the value of Velera products/solutions and the overall Velera partnership.
  • Consistently deliver Strategic Business Reviews to assigned clients, showcasing product and solution value, and participating in strategic planning.
  • Provide relevant payment and e-commerce industry expertise.
  • Align financial institution goals with Velera’s products and services to maximize Velera’s Value Proposition.
  • Utilize a consultative sales approach to identify growth opportunities and ensure credit union business objectives and payment portfolio performance metrics are met.
  • Evaluate market intelligence impacting Velera’s product offering or sales approach and report significant industry changes to management.
  • Prepare proposals, negotiate contractual relationships, and propose/negotiate new and renewal term agreements.
  • Prepare and deliver accurate and timely proposals, pricing comparisons, proformas, and program analyses.
  • Maintain and grow revenue for the assigned book of business, including generating lead opportunities for additional line of business sales.
  • Meet or exceed established revenue growth goals through new product/service sales and portfolio performance enhancement.
  • Develop, solidify, and maintain strong account relationships to achieve excellent financial institution satisfaction scores.
  • Act as the primary management point of contact for strategic initiatives and escalated issue resolution.
  • Support the financial institution’s designated executive sponsor and advocate internally at Velera.
  • Participate in regional meetings to promote Velera’s products and services.
  • Prepare and deliver effective presentations at Velera-sponsored events, client meetings, and other functions.
  • Maintain open communication with VP and SVP of Account Management, reporting any at-risk contract renewals with a plan of action.
  • Timely escalate potential relationship issues to appropriate internal leaders for resolution.
  • Review client landscape and recommend/develop/implement new approaches to growing Velera business.
  • Proactively manage, prioritize, and engage sales leads.
  • Maintain current knowledge of payment industry trends, innovation, and Velera products/solutions, as well as competitors.
  • Collaborate with the product team on new product development for financial institution and consumer opportunities.
  • Coordinate interdivisional and interdepartmental communications for serving clients with new and existing products/solutions.
  • Interact positively and professionally with Velera staff, clients, and business constituents.
  • Serve as a liaison for product implementations, program start-ups, and other major projects with assigned Service Executives.
  • Maintain close working relationships with internal departments to ensure smooth communication.
  • Maintain and update account plans in Salesforce, ensuring opportunities are current and records are accurate.
  • Ensure client database information is current and entered in a timely fashion.
  • Perform other duties as assigned.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
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