Account Executive III, Strategic Alliances

Velera

22d•$95,800 - $124,500•Remote

About The Position

The Account Executive III position focuses on relationship development with Velera’s largest revenue-generating and strategically important GSPs (Group Service Providers), aiming to establish a trusted partner and advisor dynamic. The objective is to foster unprecedented loyalty, endorsement, revenue growth, and market share among Member-Owners. This role requires the ability to develop strategic plans with GSPs and execute them by leveraging Velera’s resources and solutions to achieve client goals. Critical competencies include a deep understanding of Velera’s products, services, process improvements, risk mitigation, financial performance, industry trends, and regulatory compliance.

Requirements

Bachelor’s degree in a related field or equivalent combination of education and experience required.
Minimum ten (10) years of marketing, business development, consulting, sales, or relationship management experience required.
Minimum ten (10) years of B2B / B2BC experience required.

Nice To Haves

Master’s Degree preferred.
Financial Services or Consulting experience preferred.

Responsibilities

Serve as the enterprise Velera relationship manager for the largest revenue-generating and strategically important member owner GSPs.
Proactively meet and consult with GSP senior executives, primarily through onsite visits, to identify strategic opportunities for partnership extension and portfolio performance enhancement.
Continuously monitor and communicate the value of Velera products/solutions and the Velera partnership to assigned GSPs.
Consistently deliver Strategic Business Reviews to assigned clients, demonstrating the value of Velera’s products and solutions.
Participate in strategic planning and provide relevant payment and e-commerce industry expertise.
Align GSP goals and objectives with Velera’s products and services to maximize Velera’s Value Proposition.
Identify growth opportunities using a consultative sales approach to ensure GSP business objectives and payment portfolio performance metrics are met.
Evaluate market intelligence that may impact Velera’s product offering or sales approach and report significant industry changes to management.
Prepare proposals, negotiate contractual relationships, and propose and negotiate new and renewal term agreements.
Prepare and deliver accurate and timely proposals, pricing comparisons, proformas, and program analyses.
Maintain and grow revenue for the assigned book of business, including generating lead opportunities for additional line of business sales.
Meet or exceed established revenue growth goals through the sale of new products and services and by enhancing overall portfolio performance.
Develop, solidify, and maintain strong account relationships resulting in excellent GSP satisfaction scores.
Act as the primary management point of contact for GSP strategic initiatives and escalated issue resolution.
Support GSP’s designated executive sponsor and advocate internally at Velera.
Assist or participate in regional meetings promoting Velera’s products and services.
Prepare and deliver effective presentations at Velera sponsored events, GSP staff and Board of Directors meetings, advisory groups, and other functions.
Maintain open communication with VP of Account Management and SVP of Account Management, reporting any contract renewals in jeopardy with a plan of action.
Timely escalation of potential relationship issues to appropriate internal Velera leaders for resolution.
Actively review the client landscape and recommend, develop, and implement new approaches to growing Velera business.
Proactively manage, prioritize, and engage sales leads.
Maintain current knowledge of payment industry trends, innovation, and Velera products and solutions, as well as card, e-commerce, payments, and GSP industry related to Visa, MasterCard, First Data, Velera, and competitors.
Collaborate with the product team regarding new product development for GSP and consumer opportunities.
Coordinate interdivisional and interdepartmental communications related to serving clients with new and existing products/solutions.
Interact positively and professionally in all interactions with Velera staff, clients, and business constituents.
In conjunction with assigned Service Executives, serve as liaison for product implementations, program start-ups, and other major projects.
Maintain a close working relationship with internal departments to ensure smooth and open communications.
Maintain and keep current account plans for all assigned GSPs in Salesforce, ensuring opportunities are updated and maintaining accurate records.
Ensure information is current and entered into the Velera client database in a timely fashion.
Perform other duties as assigned.