Account Executive II

Liberty Dental Plan Careers • , WV

9d • $80,000 - $110,000 • Hybrid

About The Position

Liberty Dental Plan is Hiring an Account Executive II in Ohio. Are you a relationship-driven professional who thrives on delivering exceptional client experiences and driving strategic account growth? Join Liberty Dental Plan as an Account Executive II and play a key role in strengthening client partnerships, supporting retention efforts, and helping organizations maximize the value of their dental benefits programs. About Liberty Dental Plan: At Liberty Dental Plan, our mission is to improve access to quality dental care while delivering outstanding service to our members, clients, providers, and communities. We foster a collaborative, purpose-driven culture where innovation, teamwork, and professional growth are encouraged and celebrated. Role Overview: The Account Executive II serves as a trusted advisor and primary point of contact for a portfolio of clients. In this role, you'll build strong client relationships, proactively identify opportunities for enhancement and growth, and collaborate across departments to ensure exceptional service delivery and long-term client success.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and relevant work experience.
• Minimum of 4 years of experience in health insurance account management, client services, employee benefits, or a related field.
• Experience managing mid-sized or complex client accounts strongly preferred.
• Strong knowledge of group health and dental insurance concepts, including underwriting, plan design, compliance, and claims operations.
• Exceptional relationship-building and consultative account management skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Strategic mindset with the ability to identify growth opportunities and deliver value-driven solutions.
• Strong analytical skills with the ability to interpret data and translate insights into action.
• Outstanding organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite and CRM systems.
• Ability to collaborate effectively across cross-functional teams.
• High degree of professionalism, discretion, and sound judgment.

Nice To Haves

• Dental or ancillary benefits industry experience is a plus.

Responsibilities

• Serve as the lead contact for day-to-day client service and strategic account support.
• Develop and execute relationship management strategies aligned with each client's business goals and objectives.
• Analyze plan utilization, performance trends, and client needs to provide proactive recommendations and solutions.
• Lead renewal activities, including developing and presenting renewal options, benefit design changes, and pricing strategies.
• Partner with internal teams including Claims, Eligibility, Provider Relations, and Finance to resolve escalated issues effectively and efficiently.
• Identify opportunities to enhance client satisfaction, improve plan performance, and expand service offerings.
• Facilitate client meetings, quarterly business reviews, and strategic planning sessions.
• Support open enrollment strategies, employee education initiatives, and presentation development.
• Maintain accurate client records, service documentation, and renewal milestones within company systems.
• Monitor contractual performance expectations and ensure service commitments are achieved.
• Mentor and support junior team members in client service and account management best practices.

Benefits

• Competitive pay structure and savings options to help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term and short-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options available for various positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level