Account Executive - Fire Alarm (Global Account)

Convergint Career•East Peoria, IL

1d•Onsite

About The Position

Convergint is seeking a full-time, results-driven Fire Alarm Account Executive to manage a dedicated, established global account. This strategic role involves nurturing existing relationships and service agreements while driving growth within the account. You will be part of a dynamic sales team and contribute to Convergint's mission of being the best service provider to its customers. The ideal candidate has a passion for customer service, integrity, and a commitment to growth and accountability, valuing a positive and inclusive culture.

Requirements

Proven history of success selling Fire Alarm & Life Safety solutions with established, major 'specification grade manufacturers'.
Proven track record of account retention and expansion within an existing book of business, in addition to new-opportunity development.
Working knowledge of NFPA 72 (Fire Alarm Code), NFPA 101 (Life Safety Code), and applicable IBC provisions, sufficient to speak credibly with AHJs, engineers, and facility/EHS stakeholders and to spot code-driven scope in a proposal.
Familiarity with electrical means and methods of construction as they relate to fire alarm and life safety system installation, sufficient to collaborate effectively with designers, estimators, and electrical trades.
Comfort managing relationships across multiple sites, regions, or business units within a single global customer.
Experience in manufacturing or industrial environments preferred.
Comfortable with navigating and attending regular onsite walk-throughs within an industrial manufacturing environment.
Strong affinity for problem solving.
Desire to learn, understand, and apply solutions to customer challenges.
Ability to build customer confidence and cultivate business relationships at multiple levels, including senior leadership.
Proactively source sales & service opportunities.
Ability to adapt to business changes with the ability to influence others.
Basic skills in Microsoft Office, Teams, Spreadsheets as well as hosted project collaboration applications.
Bluebeam preferred.
Strong presentation and communication skills.
College degree, trade school or equivalent experience.
At least 5 years of fire solutions sales, including demonstrated experience managing a dedicated or strategic account.

Nice To Haves

NICET II certification, with demonstrated ability/track record to advance toward NICET III.

Responsibilities

Take ownership of a dedicated, high-value global manufacturing account.
Serve as the primary point of contact across the account's multiple sites, business units, and/or regions, coordinating consistent service delivery and a unified account strategy globally.
Build and sustain relationships with outside risk insurers, facilities, EHS, operations leadership up to the director/VP level to secure the account's long-term commitment to Convergint.
Develop day-to-day relationships with ECs/GCs/AEs that are both integrated onsite as well as key players in the construction bid process.
Understand and manage existing service agreements, contract terms, SLAs, and renewal timelines; proactively get ahead of renewals rather than reacting to them.
Lead and participate in regular strategic account reviews with the customer to report on performance, surface new needs, align on a forward-looking account growth plan, and educate the customer on the latest developments in fire alarm, mass notification, and life safety technologies.
Responsible for selling the continuum of fire alarm integration services, maintenance programs, managed services, and transformational services.
Identify expansion opportunities within the account's existing footprint by working with real decision makers to assess need, build a business case, and establish a decision timeframe.
Build and maintain a 4:1 pipeline over target revenue goal.
Lead the sales pursuit team to construct winning proposals, including the quote, business case, and justification of Convergint's qualifications.
Present proposals to decision makers, managing objections related to timing, price, and competition, leading to timely go or no-go decisions.
Collaborate with designers/estimators, sales engineers, subject matter experts, program/project managers, and partners as needed to create and deliver winning proposals.
Perform other duties and responsibilities as requested or required.