Account Executive, ESL

PartnerRE Ltd.•Maple Grove, MN

31d•CA$140,000 - CA$190,000•Hybrid

About The Position

The Account Executive (AE) retains and grows PartnerRe's in-force Employer Stop Loss (ESL) business through proactive account management, renewal execution, and an exceptional producer and customer experience. The AE is the primary day-to-day service contact for assigned producers and accounts, owns renewal execution and retention accountability, and partners with the Regional Sales Managers who originate new business. By owning the in-force book following the sale, the AE enables Regional Sales Managers to stay focused on growth.

Requirements

5–7+ years of Employer Stop Loss experience, including account management, renewals, producer relationships, and customer service.
Current Life & Health license, or ability to obtain upon hire.
Strong working knowledge of ESL products, processes, and account-lifecycle management.

Nice To Haves

Skilled ESL account-management experience strongly preferred.
Demonstrated success managing producer relationships, supporting retention, and delivering high-quality customer experience.
Ability to travel as required.

Responsibilities

Serve as the primary day-to-day service contact for assigned producers and in-force accounts.
Own renewal planning and execution in partnership with Underwriting; carry retention accountability for the assigned block.
Develop and maintain strong producer relationships that support retention, profitability, and long-term growth.
Identify account risks and expansion opportunities; recommend retention actions and refer new business opportunities to the Regional Sales Manager.
Engage the Regional Sales Manager on at-risk accounts — significant renewal actions, new lasers, or deteriorating experience — where the relationship or retention is at risk.
Coordinate implementation for new and renewing business; lead implementation meetings and confirm premium, reporting, and claim-administration requirements.
Coordinate activities across Underwriting, Claims, Accounting, Contracting (Connexure), and other functions.
Own service escalations through resolution (no special authority required).
Route claims-related service issues to the Claims team as the primary contact.
Support the transition of new business into ongoing account management following the RSM handoff.
Engage Compliance and Licensing to ensure proper appointment and licensing of broker partners.
Partner with Underwriting on renewal evaluation and negotiation aligned to profitability objectives.
Operate initially with no independent underwriting authority: any change to terms and conditions requires Underwriting approval.
Maintain knowledge of ESL products, market trends, and industry developments.
Maintain accurate account, renewal, and pipeline data in applicable systems.
Monitor and report on retention, renewal activity, and block profitability.
Contribute to the execution of PartnerRe's ESL value proposition and a positive producer experience.
Serve as the service relationship lead for National Accounts, unless otherwise assigned by the VP, ESL.
Establish AE processes, standards, and tools for the emerging AE team.
Train and mentor subsequent Account Executive hires; provide day-to-day guidance as the team grows.
Serve as candidate for AE Team Lead as the function scales toward an AE team supporting up to six RSMs.