Account Director

Ciklum • United States,

12d • Remote

About The Position

Ciklum is looking for an Account Director to join our team full-time in the US. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

Requirements

• Bachelor’s degree or equivalent in Computer Science, Electronics Engineering, Information Technology, or a related field and five (5) years of progressive experience as a Software Engineer/ Digital Engineering or related
• Experience in client communication.
• Experience with new digital technologies such as AR/VR, AI/ML, and IoT
• Experience in engineering services which included Industry 4.0, Internet of Things, Smart Manufacturing, Smart Supply Chain, Product Lifecycle Management (PLM), Product Engineering, Mechanical Engineering and Digital Product and Platform Engineering, Omnichannel Banking, Payments, Telematics, RoboInvestment Advisory, and Cognitive Automation
• Experience in sales management and portfolio diversification goals
• Experience inframeworks and technology accelerators in software engineering, OEM and product design
• Experience with market research, account research and competitive positioning analysis
• Experience working with Linux server installation and configuration
• Experience with SSH, Apache, and MySQL

Responsibilities

• Manage portfolio of clients within the RCG domain and identify opportunities to grow client accounts, including technology-driven solutions and digital transformation initiatives
• Develop account management strategies (farming, up-selling, cross-selling etc.) with a focus on IT- enabled services and emerging technologies
• Manage client accounts and build long-term client relationships by acting as a trusted technology advisor
• Coordinate with internal teams to deliver solutions that meet clients’ needs, ensuring integration of IT systems and compliance with security standards
• Liaise with account partners and digital teams for effective collaboration on client accounts, including technical solution design and implementation oversight

Benefits

• Healthcare
• Basic Life Insurance
• Short and Long-term disability insurance according to the Company’s Benefit Plans
• Udemy access
• language courses
• company-paid certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Senior