Account Director (Mass Club)

Advantage Sales & Marketing dba Advantage Solutions•Bentonville, AR

2d•Onsite

About The Position

The Account Director functions as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide thought leadership as the face of the Agency to the senior-level sales/marketing team during the conceptual development, communication design, execution and analysis of programs. A successful Account Director will focus on financial health of the client, organic business development, effective and efficient program management of the Agency team and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

Requirements

Bachelor's Degree or equivalent experience
3-5 years of experience in team supervisory
6-8 years of experience in the role of leader/manager in agency or brand management, including experience in shopper marketing
Ability to make oral presentations
Team building Skills
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Excellent customer service orientation
Track record of building and maintaining customer/client relationships
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Strong prioritization skills
Ability to exercise sound judgment

Nice To Haves

MBA Degree or equivalent experience

Responsibilities

Demonstrate product category or retail channel ownership with Marketing and Sales client base to show Agency thought leadership as a consultant
Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications from inception to analysis of client programs
Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
Identify new business opportunities within existing clients as well as with extended client base
Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
Effective recruiting, hiring, training, and development of direct reports
Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals
Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change
Engage, mentor and inspire Agency cross-functional team by teaching the fundamentals, empowering proactive thinking, communicating team goals and considering succession planning/hiring needs
Identify cross-company Marketing Services revenue-driving opportunities
Must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings. Will utilize proper safety techniques and equipment use when necessary. Will be proactive in alerting Management of any unsafe act or condition to prevent injuries.
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
May delegate work of others and provide guidance, direction and mentoring to indirect reports