Account Director (Facilities Management Delivery)

Colliers International • Fort Worth, TX

1d • Onsite

About The Position

The Account Director is responsible for overall client relationship management, strategic oversight, and commercial performance across the Facility Management portfolio. This individual ensures delivery aligns with contractual obligations while driving account growth, client satisfaction, and operational excellence.

Requirements

• Senior leadership experience in Facilities Management or integrated services
• Strong commercial real estate experience and financial acumen
• Proven client relationship and stakeholder management skills
• Experience managing complex, multi-country or global accounts
• Applicants must be currently authorized to work in the United States on a full-time basis.
• The employer will not sponsor applicants for work visas.

Responsibilities

• Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
• Own P&L performance, ensuring financial targets and margin expectations are met
• Provide strategic direction for Facility Management service delivery across all sites and regions
• Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
• Identify growth opportunities, including scope expansion and value-added services
• Ensure compliance with contractual, regulatory, and safety requirements
• Align cross-functional teams to deliver a consistent and scalable Facility Management solution

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed