Account Director

Thesis•Portland, OR

19h•Hybrid

About The Position

Thesis is a creative agency that drives design excellence and strategic impact across client programs. We elevate visual output through rigorous craft, innovation, and collaboration across multiple disciplines. The Account Director is a client-focused leader and cross-functional collaborator, responsible for turning client needs into actionable plans. They serve as the link between clients, teams, and results — managing daily leadership of key accounts while mentoring others and driving business growth. They ensure delivery excellence through strategic planning, financial insight, and entrepreneurial thinking. Proactive by nature, they continually network and stay ahead of trends. This role involves monitoring client industry trends and technological advancements to enhance service offerings and agency capabilities.

Requirements

7+ years of experience in client services or account leadership.
3-5+ years leading teams and managing staff.
Proven experience leading multi-channel campaigns and managing client portfolios.
Experience in digital-first or integrated agency environments.
Bachelor’s degree in marketing, communications, business, or related field (or equivalent experience).

Nice To Haves

Deep understanding of integrated marketing — including brand, content, performance, and digital workstreams.
Exceptional financial acumen — especially as it relates to forecasting, project profitability, revenue recognition, and budget management.
Strong communication, negotiation, and client relationship-building skills.
Fluency in scope planning, timeline development, and budget management.
Effective team manager, able to inspire, delegate, and communicate clear expectations.
Skilled in managing cross-functional collaboration and complex internal/external workflows.
Clear, confident presenter with a knack for making strategy actionable.

Responsibilities

Build and maintain high-trust relationships with senior client stakeholders.
Guide client conversations around value, growth, and long-term engagement.
Responsible for growing account engagement.
Pitch leadership, from uncovering new opportunities, executing pitch decks, and presenting.
Contribute to quarterly and annual business planning with internal teams.
Manages a book of business: $1-$5M+.
Lead integrated marketing and brand programs across multiple client accounts.
Translate client needs into actionable briefs, scopes, and project plans.
Partner with senior cross-functional leaders to ensure the highest quality work, drive new opportunities, and pitch new ideas.
Partner with producers to ensure operational accuracy and delivery excellence.
Support the development of junior account team members.