Account Director, One Horizon (Temp)
About The Position
ONE is Horizon Media’s full-service creative agency, named Best Small Agency of the Year (MUSE) three times in a row. The agency’s mission is to elevate brands from short-lived fame to long-lasting impact by going to culture first to find one meaning. ONE’s full-service offering spans Brand Identity & Strategy, Comms Planning, Creative Concept through Development, and Account Leadership. Additional specialized areas of expertise include Multicultural and Audio/Podcasts. The agency has a growing roster of iconic brands from Materne North America, United Health Care, Mionetto / Freixenet, and Fisher Investments, among others. The agency is headquartered in New York. The Account Director is responsible for overseeing the health and growth of key client relationships while ensuring high-quality work is delivered across all initiatives. They play a key role in achieving client brand objectives, supporting strategy development, and managing cross-functional teams to drive success. The Account Director brings strong communication, organizational, and problem-solving skills and reports to the Group Account Director or SVP of Client Services (TBD).
Requirements
- A strategic thinker and relationship-builder
- Comfortable owning client conversations and projects from start to finish
- An effective communicator—both written and verbal—with strong presentation skills
- Collaborative and adaptable with a team-first mentality
- Experienced in managing and mentoring junior talent
- Comfortable navigating deadlines, shifting priorities, and feedback loops
- Curious about the broader industry and committed to ongoing learning
- A champion of inclusion and diverse perspectives in the workplace
Nice To Haves
- Bilingual English / Spanish is a plus but not required.
Responsibilities
- Foster strong, trusting relationships with day-to-day and senior-level clients by deeply understanding their business needs
- Maintain consistent client satisfaction and contribute to organic account growth
- Help define client expectations and align deliverables with business objectives
- Ensure timely delivery of projects while managing changing priorities and deadlines
- Collaborate with internal departments and external partners to deliver integrated solutions
- Support the identification of opportunities for organic growth and prepare proposals for incremental work
- Act as a liaison between clients and internal teams to ensure a smooth workflow
- Escalate issues to leadership when appropriate, offering potential solutions
- Oversee the daily management and execution of client work, ensuring quality and strategic alignment
- Translate client goals into actionable plans and guide teams in delivering those plans
- Monitor project timelines, scopes, and budgets, keeping work on track and within scope
- Partner with strategic leads to shape client presentations and deliverables
- Work closely with internal teams to troubleshoot challenges and drive forward momentum
- Contribute to annual planning and forecasting efforts for client accounts
- Supervise junior team members (e.g., Account Managers, Account Executives) and help guide their development
- Provide ongoing feedback and mentorship to support team growth
- Encourage a collaborative, inclusive, and productive team environment
- Delegate responsibilities effectively while ensuring overall quality and accuracy
- Partner with cross-functional leads across strategy, creative, media, and analytics
- Stay informed on industry trends, client categories, and marketing innovations
- Participate in agency learning opportunities and share learnings with peers and team
- Contribute to agency culture and bring a proactive, solution-oriented mindset to the table
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
