Account Director

WGNSTAR•Hillsboro, OR

9d•$120,000 - $160,000•Onsite

About The Position

WGNSTAR is a dynamic and growing company with a global footprint, primarily focused on the semiconductor industry. We provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Requirements

15+ years’ experience in a management role.
Strong background in Semiconductor Services and equipment.
Strong business acumen.
Customer-friendly, presentable, and personable as a Company Representative.
Comfortable dealing with all levels in internal and external organizations.
IT proficient with the ability to write clear, coherent, concise and professional emails/letters and presentations.
Proven Leadership, coaching, and mentoring ability.
Strategic thinker with excellent decision-making ability and high-level problem-solving skills.
Demonstrated communication and organizational skills.
Strong interpersonal skills.
Drive and desire to identify, grow, and deliver business development opportunities.
Ability to travel as required to support business needs.

Nice To Haves

The ideal candidate will have 15+ years’ experience in a Senior Field Operations Account Management role within the Semiconductor industry.
Previous people and customer management experience is required and candidates must be comfortable working in both remote and office-based environments

Responsibilities

Act as account owner for Strategic OEM Customer Account.
Lead and manage a team of Operations Managers responsible for supporting business at customer locations and sites.
Responsible for implementing account management initiatives and ensuring that the expertise and resources within the organization are available to support any agreed initiatives.
Report on performance KPI’s and metrics to Customer & internal executive management.
Provide Technical mentoring and leadership to Operations Management teams.
Drive high standards to achieve quality, safety and operational excellence.
Coordinate and participate in site meetings between the business teams and customers.
Actively seek out and pursue business development opportunities in support of the business development team.
Manage, supervise, coordinate and monitor employee and team performance.
Communicate strongly and effectively with all points of contact, internally and externally.
Ensure the Health and Safety of staff/contractors working under WGNSTAR direction is of the highest standard.
Plan and take action to protect Company & Customer assets, reputation, and ensure business continuity.