Account Director
Morgan Street Holdings•Chicago, IL
•Hybrid
About The Position
This role is for an Account Director who can form positive relationships with our clients and drive value with a passion for problem-solving. The Account Director is responsible for leading project implementation and execution for a key client. The Account Director inspires and motivates a cross-functional team to deliver high client satisfaction by ensuring work is delivered on time and on budget while driving toward program KPIs.
Requirements
- 7+ years experience in relevant marketing promotion and/or account management experience within an agency environment
- Demonstrated experience and success managing large accounts and launching new products
- A collaborator, leader and team member with strong work ethic and motivation to deliver exceptional results
- Excellent analytical and problem-solving skills, commitment to client objectives, and proven ability to manage expectations
- Incredible at time-management and project plan development, impeccable organization and the flexibility to adapt to changes and prioritization
- Proven leadership (internal and client) and strong communication and presentation skills - articulate, straightforward and engaging
- Lead discussions with internal team members, setting clear expectations on timeline and deliverables and communicating them clearly
- Deep experience in client services/account management in an agency with a strong knowledge of Retail Strategy and Implementation
- Comfortable paving the way for process and standardization, especially for new projects. Also, flexible enough to integrate into existing processes that may already be established.
- Excellent written and oral presentation skills.
- Comfortable working with senior-level clients daily.
- Experience managing, developing, and mentoring direct reports
Responsibilities
- Establish and maintain strong, professional relationships with the clients by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy
- Manage integration of cross-functional teams including strategy, creative, technology, analytics, and production to deliver seamless execution of all initiatives
- Plan and implement execution roadmaps by working closely with account lead, strategy, and creative teams while ensuring projects are on time and on budget
- Ask questions and think strategically relative to campaigns on topics including strategy, creative, and production
- Collaborate with team to develop accurate and informed schedules and budgets
- Anticipate and detect areas of conflict and opportunities to avoid financial, operational and/or strategic issues - address or escalate each issue effectively and efficiently
- Communicate implications of changed plans to client and agency teams in an effective and timely manner
- Lead teams across functional areas, ensure all members are meeting deliverables, and resolve issues both with the client and internally relative to all facets of client engagement
- Responsible for resource management and planning across a cross-functional team
Benefits
- Generous medical, dental, vision and other great benefits
- Paid parental and medical leave programs
- 401(k) with a company match component and profit sharing
- 15 days of paid time off plus company holidays
- Tuition reimbursement and student loan repayment assistance
- Inclusive employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
