Account Director (Facilities Management Delivery)

Colliers International Valuation & Advisory ServicesDallas, TX
Onsite

About The Position

Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. This position is a role based out of Dallas, TX. About the role: The Account Director is responsible for overall client relationship management, strategic oversight, and commercial performance across the Facility Management portfolio. This individual ensures delivery aligns with contractual obligations while driving account growth, client satisfaction, and operational excellence.

Requirements

  • Senior leadership experience in Facilities Management or integrated services
  • Strong commercial real estate experience and financial acumen
  • Proven client relationship and stakeholder management skills
  • Experience managing complex, multi-country or global accounts
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • The employer will not sponsor applicants for work visas.

Responsibilities

  • Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
  • Own P&L performance, ensuring financial targets and margin expectations are met
  • Provide strategic direction for Facility Management service delivery across all sites and regions
  • Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
  • Identify growth opportunities, including scope expansion and value-added services
  • Ensure compliance with contractual, regulatory, and safety requirements
  • Align cross-functional teams to deliver a consistent and scalable Facility Management solution
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