Account Director, Dallas

Zayo Group•Dallas, TX

2d•$115,000 - $140,000•Remote

About The Position

Zayo is seeking an Account Director to support accounts requiring a broad spectrum of communications infrastructure and to sell into the financial services and large banking enterprise vertical. The role is responsible for achieving sales and revenue growth targets through account management and new-business prospecting, meeting monthly, quarterly, and annual sales goals, and managing large, complex deals using a consultative, trusted-advisor approach. This is a remote position considering applicants located in Dallas, Texas. The role involves presenting proposals, guiding customers through the sales process, maintaining and expanding customer relationships, developing account strategies with the sales team, forecasting and reporting sales activity, and coordinating with other departments to maintain customer satisfaction and meet revenue objectives.

Requirements

Bachelor’s degree or equivalent from a four-year college, or an equivalent combination of education and experience.
At least eight years of experience solution selling into large financial services or banking accounts.
Strong financial acumen.
Demonstrated success and consistency in achieving targeted sales goals.
Excellent verbal and written communication skills.
Exceptional customer service and relationship-building and maintenance skills.
Thorough understanding of account management and the strategic selling process.
Effective problem-solving and interpersonal skills.
Knowledge of Microsoft Word, Excel, and PowerPoint.
Complete understanding of Zayo Networks’ value proposition and products and services, such as Ethernet, OCN, IP transport, dark fiber, custom access, and colocation.

Nice To Haves

Salesforce knowledge is a plus.

Responsibilities

Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
Meet monthly, quarterly, and annual sales goals through prospecting and selling.
Present proposals and manage customers through the sales process.
Attain high Net Promoter Score results through excellent customer support during the sales process.
Maintain customer business relationships, secure existing revenue through long-term commitments, and sell to new accounts.
Apply knowledge of customers, industry, and services to achieve revenue objectives.
Work with the Sales team to develop account strategy, solution design, and relationship management for targeted accounts.
Manage a high volume of work while maintaining responsiveness.
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools.
Provide accurate and timely forecasts of sales opportunities.
Develop and maintain customer activity records for reporting and sales forecasts.
Provide accurate and timely information to management.
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives.
Work collaboratively as part of a team while also working independently with minimal supervision.