Account Director

JLL•Fort Lauderdale, FL

3d•Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Account Director - JLL What this job involves - The Account Director will lead account and real estate activity across the Southeast for a key financial services client. This leadership role ensures alignment with client objectives and operational focus while providing regional integration and oversight of Project Management (PDS), Integrated Facilities Management (IFM), Engineering services, and other Centers of Excellence (COEs) and Service Line operations. What your day-to-day will look like: Build and maintain superior client relationships with regional clients to ensure seamless service delivery across the Southeast Region Lead regional teams in executing account vision and strategy while achieving operational priorities (performance, cost, uptime, etc.) and managing integrated service delivery with alignment to COEs and client objectives Understand scope and manage deliverables of all services within the region that is made up of a mix between administrative & retail sites Partner with Service Line Leaders to implement strategic initiatives and drive regional plans that exceed client expectations and KPIs Proactively manage/mitigate risks that come up within the team and day to day operations in connection with regional leaders Collaborate with HR on talent management including bench assessment, performance management, talent reviews, promotions, and corporate development initiatives Identify and implement leading practices and innovations that can be leverage by JLL on and off account Maintain compliance with all JLL policies and procedures, including ethics and business practices

Requirements

Bachelor’s degree from an accredited institution, preferably in Business, Real Estate
10+ years in real estate management and leadership
Demonstrate strong interpersonal and communication skills with executive-level internal and external clients, maintaining client focus while translating vision into executable strategies
Detail oriented and strong organizational skills
Working experience with core Microsoft products including knowledge of BI & Data analytics with ability to influence decision making

Nice To Haves

Experience working with a Financial Services Organization

Responsibilities

Build and maintain superior client relationships with regional clients to ensure seamless service delivery across the Southeast Region
Lead regional teams in executing account vision and strategy while achieving operational priorities (performance, cost, uptime, etc.) and managing integrated service delivery with alignment to COEs and client objectives
Understand scope and manage deliverables of all services within the region that is made up of a mix between administrative & retail sites
Partner with Service Line Leaders to implement strategic initiatives and drive regional plans that exceed client expectations and KPIs
Proactively manage/mitigate risks that come up within the team and day to day operations in connection with regional leaders
Collaborate with HR on talent management including bench assessment, performance management, talent reviews, promotions, and corporate development initiatives
Identify and implement leading practices and innovations that can be leverage by JLL on and off account
Maintain compliance with all JLL policies and procedures, including ethics and business practices